Golf Integration Manager

Bass Pro Shops

2d

About The Position

The Golf Integration Manager for Bass Pro Shops – Hospitality plays a critical role in developing and sustaining a high-performing golf workforce. The Golf Integration Manager focuses on new hire success, associate engagement, culture development, accountability, and long-term retention of both new and current golf associates. This role ensures that departmental training initiatives align with company values, operational standards, and compliance requirements while fostering a positive, service-driven culture within the Golf Operations and Golf Maintenance teams.

Requirements

• Minimum Degree Required: High School Diploma or Equivalent
• In-depth understanding of pro shop operations, tee time scheduling, and tournament logistics
• Proficiency in golf management software, CRM tools, and POS systems
• Familiarity with turfgrass management, food and beverage operations, and retail inventory management
• Basic understanding of budgeting, financial reporting, and revenue generation strategies
• Experience in coordinating cross-functional teams to integrate new systems and/or initiatives
• Excellent interpersonal skills to interact with guests, associates, and vendors
• Capability to analyze financial metrics and operational data for strategic decision-making
• Ability to lead teams through change, manage, and implement new, complex processes
• Strong critical thinking and adaptability to handle operational challenges in real-time

Nice To Haves

• Bachelor's Degree in Human Resources or Training/Leadership preferred
• PGA or LPGA certification is highly desirable

Responsibilities

• Design, implement, and promote comprehensive training and accountability programs for Golf Operations and Golf Maintenance in partnership with the Learning & Development team
• Assist in the development of structured onboarding programs that align with operational standards and company culture within the golf team
• Create, document, and maintain Standard Operating Procedures (SOPs) that support onboarding, training, and operational consistency specific to golf
• Establish and administer departmental accountability processes and performance expectations for all golf associates
• Partner closely with Human Resources and L&D to ensure compliance with all training, certification, and regulatory requirements
• Build and maintain strong working relationships with golf associates, leadership teams, and cross-functional partners
• Partner with the Culture & Engagement (C&E) team to lead culture development initiatives and team-building programs that promote engagement, professionalism, and retention
• Support leadership in identifying training gaps and performance improvement opportunities
• Perform all other duties as assigned to support golf operations and organizational objectives

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED