Golf Cart Rental Manager

American Golf Cars • Irving, TX

22d

About The Position

American Golf Cars is seeking a highly organized, customer-focused, and operations-savvy Golf Cart Rental Manager to lead our rental fleet operations. This role oversees day-to-day rental logistics, customer service, fleet scheduling, cart preparation, staff coordination, and basic mechanical oversight to ensure all rentals are delivered on time and in excellent condition.
Ideal for individuals with strong leadership, customer service experience, and operational management skills — including U.S. Military Veterans, who are strongly encouraged to apply due to their strengths in logistics, coordination, equipment oversight, and team leadership.

Requirements

• High school diploma or equivalent.
• Experience managing rentals, fleet operations, or equipment dispatching.
• Experience in customer service, scheduling, logistics, or operations.
• Strong communication, organization, and multitasking skills.
• Ability to manage a fast-paced workload and time-sensitive tasks.
• Basic mechanical familiarity (checking batteries, chargers, tires, etc.).
• Valid driver’s license and clean driving record.
• Ability to lift 50 lbs and work outdoors as needed.

Nice To Haves

• Supervisory or team lead experience.
• Knowledge of electric vehicles, golf carts, or light equipment.
• Military experience in logistics, motor pool, transportation, or equipment management (preferred but not required).

Responsibilities

• Manage daily golf cart rental operations, including reservations, scheduling, customer communication, and order fulfillment.
• Oversee fleet readiness by coordinating cleaning, charging, inspections, and mechanical checks.
• Coordinate maintenance needs with service team and escalate mechanical concerns promptly.
• Maintain accurate rental logs, contracts, fleet usage reports, and billing documentation.
• Implement inventory control processes to monitor rental equipment, keys, parts and supplies.
• Implement a reservation system or software to streamline reservation management processes.
• Oversee rental financial performance, including budgeting, pricing strategy, revenue/expense monitoring, and preparing reports with recommendations to improve profitability.
• Analyze rental trends and preferences, identifying opportunities for market expansion.
• Collaborate with marketing team to implement strategies that maximize rental revenue.
• Participate in promotional activities and events to increase awareness and generate leads.
• Ensure carts are delivered and picked up on time for customers, events and commercial clients.
• Provide exceptional customer service, handle inquiries, resolve issues, and ensure a positive rental experience.
• Supervise rental staff, train, assign tasks, and maintain efficient workflows.
• Uphold company safety standards and ensure employees follow proper procedures.
• Support continuous improvement efforts to enhance rental efficiency and customer satisfaction.

Benefits

• Competitive pay and benefits
• Medical, Dental, Vision
• Matching 401K
• Holiday Pay
• Stable, growing company with year-round business
• Hands-on, service-oriented environment
• Leadership and advancement opportunities
• Veteran-friendly employer — we value the logistical, mechanical, and leadership skills gained through military service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees