Golf Admin Assistant (FT)

Grand Traverse Resort•Acme, MI

11d•Onsite

About The Position

This position provides administrative support for the sales and support activities of Golf and Spa Sales Managers, specifically the Group Golf Packages, Resort Conference Groups, Outside Golf Groups, and Group Spa Packages.

Requirements

Must have a High School Diploma or GED.
Must be proficient in Microsoft software products.
Able to read, analyze, and interpret common financial reports, and internal documents.
Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Able to add, subtract, multiply and divide and to work with mathematical concepts such as probability and statistical inference.
Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Must be able to pass a background investigation and a drug/alcohol urinalysis as a condition of employment.
Must be able to work flexible hours and take on additional responsibilities when asked.
Must adhere to company policies regarding strict confidentiality

Nice To Haves

Preferred to have two years’ experience at an administrative level.

Responsibilities

Composition of reports, weekly, monthly and annually.
Daily correspondence to include, but not be limited to, contracts, resumes, and letters.
All correspondence and reports are expected to be complete in a timely fashion to ensure deadlines are met
Must be able to work flexible hours and take on additional responsibilities when asked
Responsible for entering group information/notes into Delphi
Creating and maintaining databases
Prepare welcome packets for groups including welcome letter, bag tags, breakfast tickets, gift cards and/or spa itineraries
There are occasions in which you will be asked to assist or take on special projects. They can range from working at the proshop desk, golf show travel, being available for client events, and helping out other departments such as housekeeping or banquets
Audit each group to ensure smooth check-in and check-out
Assist in making dinner reservations, banquet events, group transportation, beverage cart needs and any additional non golf or spa needs etc.
Take registration calls for golf outings from individuals calling in their deposit information and charge appropriate credit cards
Opening, golf simulator maintenance, reception, and closing duties at the Golf Academy
Attend meetings as needed
Prep travel needs and accommodations, prepare and route expense reports from travel.
All other reasonable assignments given to coordinator by Director of Golf Operations, Golf and Spa Sales Managers
Must follow proper grooming and dress standards set forth by the Employee Handbook.
Must understand and abide by environmental practices of the Resort.