Go-To-Market Training and Event Manager

Acrisure • Grand Rapids, MI

22d

About The Position

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. The Go-To-Market Training and Event Manager will help organize and deliver Acrisure’s Sales Training and Coaching programs. This includes managing training content, planning events, coordinating communications, and supporting internal marketing efforts. The role focuses on creating a great experience for participants—both in person and online—and making sure employees can easily access the tools, resources, and coaching they need to succeed. The ideal candidate is highly organized, detail‑oriented, and comfortable handling several projects at once. They should have experience communicating with leaders and sales teams, as well as experience in event planning and internal communication

Requirements

• Detail-oriented with a passion for creating memorable learning experiences.
• Expert verbal and written communicator, with a proven ability to work collaboratively with cross-functional teams.
• Strong event management skills with the ability to manage multiple projects and events simultaneously.
• Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving projects or supporting as necessary.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5+ years of experience in training, event management, marketing, communications, sales enablement, or a related role.
• Proven ability to coordinate training and communication efforts, manage content libraries, and drive engagement with field sales roles.
• Proficiency in Microsoft Office Suite, communication technology platforms (SharePoint, Teams, Zoom, Webex, etc) and presentation engagement tools (PowerPoint, Slido, Pollev, Adobe, LMS).
• Experience in developing and managing processes and workflows'

Responsibilities

• Event & Training Program Coordination: Own scheduling and end-to-end logistics for in person training events, workshops, and team programs. Manage event setup, room scheduling, technology needs, materials, meals, and on site support. Coordinate marketing, invitations, registration, attendance tracking, and participant communications. Collect and organize post event feedback, follow up materials, and reinforcement activities. Assist in designing learning materials, participant guides, templates, and job aids. Provide input on learner experience design and program flow. Collaborate with instructional designers and facilitators to enhance content quality.
• Virtual Learning & Webinar Support: Schedule, host, and support virtual webinars and training sessions. Partner with facilitators to prepare content, run technology, and manage participant engagement. Support content strategy and post session reinforcement activities.
• Coaching Program Coordination: Organize individual and group coaching sessions, including scheduling and communication, and follow up activities. Manage intake assessments for coaching requests and route them appropriately. Track coaching participation and support ongoing program logistics.
• Content Management & Resource Organization: Lead efforts to organize, maintain, and distribute learning materials through SharePoint. Design intuitive resource libraries, templates, and access pathways for learners. Ensure content is current, accurate, and easy to navigate.
• Coordinate Tier 1 Support Service and Learner Assistance: Serve as the first point of contact for questions about materials, examples, resources, program logistics, scheduling, and coaching requests. Direct employees to the right tools, people, or processes for additional support. Maintain a helpful, responsive, and solution-oriented approach.
• Design and Execute Internal Communication and Marketing: Design effective internal communication and marketing strategies to promote and build awareness for Acrisure’s GTM Sales Training efforts. Collaborate cross-functionally with L&D, Communications, Divisional Leaders and Client Advisors to understand and address communication gaps and field needs. Capture success stories and coordination internal publication.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level