GM Parts Consultant
Ross Downing Chevrolet•Hammond, LA
1d
About The Position
The big picture mission of this position is to optimize gross profit and customer retention as a result of your daily activities with both internal and external customers
Requirements
- Demonstrate knowledge of all GM and ACDelco products, eCommerce initiatives, warranties and sales programs and promotions
- Record parts sales through Dealer Management System [DMS]
- Work with other departments turning a part customer into a parts and service customer
- Utilize problem solving techniques to accomplish tasks
- Organize workload consistent with established goals
Responsibilities
- Identify Parts for Repair
- Quote Repair Using Pricing Structures
- Source Parts to Care for Customer
- Use Selling Skills
- Track Lost Sales
- Submit Special Order Parts
- Know Vehicle Components & Systems
- Handle Warranty & Customer Returns
- Receiving Parts Collaborate with Other Departments
- Take Initiative to Solve Problems
- Manage Time Effectively
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
