BERGSTROM AUTO-posted 4 days ago
$30,000 - $50,000/Yr
Full-time • Entry Level
Onsite • Appleton, WI
5,001-10,000 employees

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do Guest Service: Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone. Inventory Management: Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed. Sales: Process transactions efficiently, including handling cash, credit, and other forms of payment. Technical Assistance: Provide expert advice on the installation and compatibility of parts. Problem Solving: Address and resolve guest inquiries or issues in a professional and timely manner. Team Collaboration: Work closely with the service and sales teams to ensure guest satisfaction. Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians. Schedule: Monday-Friday 6:30 am to 3:30 pm Average earnings of $40,000-55,000/year made up of a monthly base salary + a monthly parts department performance bonus.

  • Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
  • Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
  • Process transactions efficiently, including handling cash, credit, and other forms of payment.
  • Provide expert advice on the installation and compatibility of parts.
  • Address and resolve guest inquiries or issues in a professional and timely manner.
  • Work closely with the service and sales teams to ensure guest satisfaction.
  • Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.
  • Previous customer service experience
  • Strong understanding of automotive parts and accessories.
  • Familiarity with various automotive makes and models.
  • Excellent communication and interpersonal skills.
  • Ability to build rapport with guests.
  • Strong attention to detail, particularly in inventory management and order processing.
  • Proficiency with point-of-sale systems and inventory management software.
  • Previous experience in automotive parts sales or a related field is preferred.
  • Accounting or Financial experience desired
  • Competitive Compensation
  • Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
  • Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
  • Exclusive Discounts: Save on vehicles, service, and parts
  • Financial Security: 401(k) plan with company match (for full-time team members)
  • Work-Life Balance: Paid holidays (for full-time team members)
  • Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access to a Free Health Coach
  • Employee Assistance Program
  • Team Recognition: Employee Referral Program
  • Career Development: Ongoing training and opportunities for growth and advancement
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