GM/HBC Manager

Albertsons Companies•Mansfield, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service.
Assist customers by making product suggestions and engaging in suggestive selling techniques through telephone, in‑store announcements, and direct customer interaction.
Answer and respond to incoming calls professionally; resolve customer complaints and escalate to the Store Director when needed.
Responsible for total store operations in the absence of the Store Director.
Possess full working knowledge of all department duties, including opening and closing procedures.
Schedule, supervise, train, and assign duties to department employees to ensure adequate coverage and service levels.
Train employees on store policies, sales techniques, and record‑keeping procedures.
Identify and develop high‑potential employees for advancement opportunities.
Monitor employee productivity and evaluate overall performance.
Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions.
Plan daily GM operations and monitor production processes in alignment with company procedures and profitability goals.
Build GM/HBC displays; rotate product and discard outdated or spoiled items.
Maintain department cleanliness, organization, and visual standards.
Implement effective promotional and seasonal displays.
Ensure all department standards and requirements are consistently met.
Maintain proper code‑dating procedures for all products.
Prepare sales and inventory reports; participate in physical inventory every six months.
Control inventory to ensure adequate quantity, quality, and freshness of product; stock and rotate product appropriately.
Order general merchandise according to division directives.
Maintain organized, in‑stock conditions in the back room and all Drug Department areas.
Oversee reclamation processing.
Control shrink and manage costs effectively.
Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
Follow product temperature guidelines, storage standards, and proper packaging techniques.
Maintain accurate department records and process administrative paperwork.
Maintain cleanliness, sanitation, and safety of work areas, coolers, equipment, and display zones.
Ensure compliance with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements.
Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and electronic ordering devices.
Implement emergency procedures in the event of equipment or software malfunctions.
Ensure safety, cleanliness, and sanitation across all operational areas.
Comply with all workplace safety rules and regulations.
Maintain grooming and dress code standards.
Accurately complete, maintain, and monitor required daily logs, sales reports, inventory records, and labor documentation.
Attend and participate in sales meetings; communicate sales goals, department performance, and sales opportunities to the team.
Operate company computer software and electronic ordering systems to support department needs.
Perform all duties safely, accurately, and with honesty and integrity.
Carry out other necessary and required responsibilities as assigned.