GLR-Site Manager

BURBANK HOUSING DEVELOPMENT CORP•San Francisco, CA

13d•$36 - $40

About The Position

The Site Manager is responsible for the comprehensive day-to-day management of Glenridge Cooperative Apartments, a 275-unit HUD-assisted cooperative housing community in San Francisco, including property operations, regulatory compliance, financial oversight, and resident relations. This role works closely with the cooperative board to implement governance decisions while ensuring adherence to HUD requirements and maintaining accurate reporting and documentation. The Site Manager also leads on-site staff, coordinates maintenance and vendor services, and fosters a safe, well-maintained, and collaborative community environment for residents.

Requirements

A minimum of 3 years’ experience managing a large apartment complex, subsidized housing experience preferred.
A Real Estate license or college level property management course work is preferred.
Commitment & enthusiasm toward achieving Burbank Housing’s Mission and Vision Statements.
Ability to work cooperatively and effectively with a diverse group of people.
Thorough understanding of affordable housing regulatory requirements and procedures.
Competency in the implementation and practice of Fair Housing regulations.
Experienced in supervision and understanding of staff management.
Strong oral and written communication skills.
Strong time management skills and ability to multi-task.
Minimum 3–5 years of property management experience, preferably with HUD or affordable housing programs
Strong knowledge of HUD regulations, including compliance and reporting requirements
Experience working with cooperative housing or resident boards is highly desirable
Excellent organizational, communication, and conflict resolution skills
Proficiency in property management software and Microsoft Office Suite

Nice To Haves

Certified Occupancy Specialist (COS) or equivalent HUD certification
Certified Property Manager (CPM) or Accredited Residential Manager (ARM) a plus

Responsibilities

Oversee day-to-day property operations to ensure the community is safe, clean, and well-maintained
Conduct regular property inspections and ensure timely resolution of maintenance issues
Ensure compliance with local, state, and federal housing standards
Maintain strict adherence to HUD regulations and reporting requirements
Manage certifications, recertifications, and income verifications in accordance with HUD guidelines
Prepare and maintain accurate records for audits and inspections.
Coordinate with regulatory agencies and respond to audit findings as needed
Assist in budget preparation and monitor operating expenses.
Oversee rent/charge collections and ensure accurate financial reporting.
Work with accounting staff or external partners on financial statements and reserve planning.
Identify cost-saving opportunities while maintaining property standards.
Serve as the primary liaison between residents, the cooperative board, and management.
Support cooperative governance, including attending board meetings and implementing board decisions.
Address resident concerns and resolve conflicts professionally and promptly
Promote a positive, inclusive community environment.
Supervise on-site staff, including administrative personnel.
Provide training, scheduling, and performance management.
Foster a collaborative and accountable team culture
Attend Monthly Board of Directors meeting and present a Management Report.
Other duties as assigned.