Global Sr. Product Reliability Manager

ITT • Santa Rosa, CA

1d

About The Position

ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary The Global Sr Product Reliability Manager is responsible for leading the product quality strategy across the entire lifecycle of electrical power delivery components used in Electric Submersible Pump systems. This includes downhole connectors, motor lead extensions (MLEs), penetrators, cable splices, surface connectors, and high voltage terminations . The role integrates quality expectations from Product Engineering, Manufacturing, Field Services, Supply Chain, and Sales to ensure the reliability, safety, and durability of ESP electrical components under extreme downhole conditions such as high temperature, high pressure, corrosive fluids, gas content, and vibration. This position is critical in preventing downhole electrical failures — one of the most costly events in ESP operations.

Requirements

• Bachelor’s degree in Electrical, Mechanical, Materials Engineering, or related field.
• 10+ years of experience in product or manufacturing quality for ESP systems, downhole electrical equipment, or oilfield tools.
• Percent of Travel: 50%+
• Strong understanding of:
• Electrical insulation systems
• High-voltage components
• Downhole sealing and pressure barriers
• Polymer and elastomer behavior under HPHT
• Hands-on experience with DFMEA, PFMEA, control plans, RCA, and reliability engineering.
• Ability to read technical drawings, connector schematics, and downhole assembly diagrams.
• Strong communication and cross-functional leadership skills.

Nice To Haves

• Master’s degree or MBA.
• ASQ CQE, Six Sigma Black Belt, API Q1/Q2 certification.
• Experience with ESP cable systems, connectors, and penetrators (surface and downhole).
• Familiarity with testing standards such as IEEE, IEC, API 11S5, NACE MR0175/ISO 15156.
• Core Competencies
• Technical depth in electrical and mechanical systems
• Reliability engineering mindset
• Root-cause analysis excellence
• Customer-focus
• Data-driven decision-making
• Strong cross-functional collaboration
• Continuous improvement leadership

Responsibilities

• Engineering & Design Quality
• Manufacturing Quality
• Field Installation, Commissioning & Operational Quality
• Sales, Customer Interface & Commercial Quality
• Quality Systems & Continuous Improvement

Benefits

• ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs.
• Annual salary range is from $129,900.00 to $194,300.00, plus benefits & incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees