Global Services Business Manager – Senior Associate

JPMorganChase•Chicago, IL

11d

About The Position

Join our dynamic Finance & Business Management (F&BM) team, where you’ll collaborate with senior leaders and key partners to shape business strategy and deliver data-driven insights. You’ll play a vital role in enabling effective execution and ensuring visibility into major initiatives across the Commercial & Investment Bank. As a Global Services Business Manager – Client & Deal Support (CDS) in Finance & Business Management (F&BM), you partner with senior management to provide transparency into business metrics, financials, and strategic initiatives. You’ll work closely with teams across Product, Operations, Transformation, Business Management, and Data & Analytics to drive impactful results. Your analytical skills and collaborative approach will help deliver executive-level insights and support key business decisions.

Requirements

Bachelor’s degree
Minimum 5 years of experience in financial data analysis and story-telling
Strong presentation skills and ability to communicate initiatives effectively
Excellent verbal and written communication skills
Ability to produce results in a fast-paced environment
Strong attention to detail and solid work ethic
Highly motivated, proactive attitude with a passion to learn
Excellent problem-solving and critical thinking skills
Mature, independent, highly organized, and a team player
Strong PowerPoint, Excel, and Word skills

Nice To Haves

Experience developing investment business cases and KPIs for transformation efforts
Ability to interpret and present complex data to senior stakeholders
Experience coordinating executive communications and key announcements
Strong professional presence with the ability to engage all levels of the organization
Inquisitive personality with a natural drive to learn and improve
Experience collaborating across multiple teams and business areas
Ability to structure and simplify complex problems for diverse audiences

Responsibilities

Partner with senior leaders and F&BM colleagues to develop investment business cases and KPIs for transformation initiatives
Drive initiative tracking, progress, and accountability across projects
Deliver executive-level ad hoc requests and project support
Analyze large data sets, assess KPI trends, and create impactful business analysis
Lead data-driven analyses to enable decision-making and transparency
Structure complex problems into clear, actionable frameworks
Design management reporting packages to communicate business results concisely
Create executive-level presentations using PowerPoint PitchPro+
Coordinate and prepare materials for Town Halls, All-hands meetings, and offsites
Assist with executive communications and key announcements
Collaborate with peer team members across business and staff areas to achieve goals