About The Position

The Global Security Operations Center (GSOC) is responsible for monitoring global risks such as natural disasters, utility outages, fires, and accidents that could pose a threat to Fiserv associates, facilities, operations, and clients. In this fast-paced, ever-changing environment, Specialists are expected to quickly compose situational briefings that meet high-level expectations. These briefings are used for GSOC reporting to aid decision-making from senior business and security leaders, facilities management, and senior executives.

Requirements

  • Bachelor’s degree or an equivalent combination of education, work, and/or military experience

Nice To Haves

  • Familiarity with MS Office Suite and Open-Source Intelligence Tools (OSINT).
  • Experience with internal and vendor security software programs.
  • Experience using tools such as Everbridge, ArcGIS, or Dataminr.

Responsibilities

  • Monitor and identify global risks that could impact Fiserv interests
  • Provide intelligence to key decision makers across various business units to help drive positive results
  • Monitor executive travel and regular business travel by providing security and safety briefings
  • Support incident response and crisis management support
  • Support additional tasks such as reporting on data privacy, fraud, health and safety, and suspicious activity incidents
  • Monitor access to Fiserv facilities as well as various alarm and security systems
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