Global Security Operations Analyst - (Saturday-Wednesday | 6:00 AM-2:30 PM)

ParamountLos Angeles, CA
2d$65,000 - $80,000Onsite

About The Position

Paramount's Global Security Operations Center (GSOC) is a state-of-the-art facility at the Paramount Studio in Hollywood, California. Established in 2015, it handles security and emergency situations for employees, productions, and guests worldwide. The GSOC operates 24/7/365 and is staffed by Operators and Analysts. The GSOC Analyst assists the Senior Analyst with the administration of multiple security systems, monitors Paramount operations for threats and risks, responds to incidents using established workflows, and serves as a subject matter expert during emergencies. This role also involves collecting and analyzing intelligence and preparing briefings. NOTE: This role is scheduled Saturday through Wednesday, 6:00 AM–2:30 PM.

Requirements

  • Bachelor's degree in Computer Science, Political Science, Emergency Management, or related discipline preferred
  • 3+ years of experience with security systems
  • Experience writing technical policies, procedures, and reports
  • At least one year of experience in a customer service call center or security operations center
  • Familiarity with technology-based security systems
  • Ability to: Remain calm during emergencies
  • Communicate clearly via phone, radio, and dispatch systems
  • Use Microsoft Office and related software
  • Prepare accurate incident reports and logs
  • Follow written policies and oral instructions
  • Type at least 40 WPM
  • Must be willing to work any 8-hour shift, including holidays, weekends, and overtime

Nice To Haves

  • Broad knowledge of Security Operations Center policies and procedures
  • Proficient analytical and decision-making skills under pressure
  • Exemplary proofreading, editing, and attention to detail
  • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
  • High-level organizational and planning skills; ability to set priorities and work autonomously
  • Creative, strategic thinker committed to quality service
  • Exemplary oral and written communication skills

Responsibilities

  • Develop incident response workflows and business rules within the Physical Security Information Management (PSIM) platform
  • Act as subject matter expert during emergencies to ensure effective GSOC support
  • Maintain operational risk monitoring tools to track threats and support Business Resiliency efforts
  • Respond to global incident alerts, assess conditions, activate emergency procedures, and maintain situational status
  • Support GSOC Operators with dispatching functions as needed
  • Collect and prepare intelligence briefings (daily briefs, travel briefs, white papers on emerging threats)

Benefits

  • Attractive compensation and comprehensive benefits packages.
  • Generous paid time off.
  • An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
  • Opportunities for both on-site and virtual engagement events.
  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
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