Global Quality Management Leader

Lightera•Norcross, GA

About The Position

The Global Leader – Quality Management is responsible for defining and executing the company’s global quality strategy to ensure superior product performance and customer satisfaction. This role drives harmonization of processes, embeds a culture of continuous improvement, and leverages advanced technologies to deliver measurable quality outcomes across all regions. Operating within a global matrix structure, the position influences cross-functional teams, fosters collaboration, and ensures compliance with international standards while enabling innovation and operational excellence.

Requirements

Bachelor’s degree in engineering or related field; Master’s degree preferred.
10+ years of global leadership experience in quality management within a manufacturing environment.
Expertise in ISO standards, regulatory compliance, and auditing.
Proven experience with quality management software and integration with ERP/MES/PLM systems.
Strong background in matrix management and multicultural environments.
Strategic vision and ability to integrate global initiatives.
Strong influence and communication skills at executive levels.
Results-driven with a commitment to continuous improvement.
Experience in a global, multi-site manufacturing matrixed environment.
Strategic planning and decision making in alignment with organizational priorities.
Change management resiliency and agility to multitask.
Critical thinking to ensure data-driven decision making.
Demonstrate effective communications (verbal, written) skills.
Proficient with MS Office Suite.
Maintain discretion when working with confidential and proprietary information.
Strict adherence to Company safety policies and procedures.
Exhibit Lightera “Standards of Conduct”.

Nice To Haves

Master’s degree preferred.

Responsibilities

Maintain and evolve corporate quality policies and global standards aligned with regulatory requirements and customer expectations.
Ensure alignment and synergy of quality processes across all regions and business units.
Coordinate critical gap analyses in quality assurance and control structures.
Lead and manage the Global Quality Committee.
Champion voice-of-customer initiatives to align quality standards with market expectations.
Define minimum requirements for global and regional certifications and specify certifications for each unit.
Monitor certification implementation processes to ensure compliance and desired outcomes.
Establish requirements for global document control, including quality system documents and essential corporate policies and procedures.
Ensure integration between regional and corporate quality systems.
Track global performance indicators and conduct strategic audits.
Promote a culture of quality at all organizational levels.
Develop and implement global training and engagement programs.
Collaborate with R&D and Engineering to embed quality into product design.
Influence development processes to ensure quality requirements are incorporated from concept to launch.
Harmonize manufacturing processes across plants to ensure consistent quality.
Define and implement global standards for processes, tools, and metrics.
Establish global systems for handling product complaints and corrective actions.
Monitor trends and drive preventive measures to reduce recurrence.
Develop and maintain protocols for recalls and quality-related incidents.
Lead corporate responses to crises and coordinate global action plans.