Global Quality Assurance Manager

IMMI•Westfield, IN

About The Position

Indiana Mills & Manufacturing Inc. d/b/a IMMI seeks a Global Quality Assurance Manager to coordinate and manage all incoming inspection and testing activities. Assist the appropriate Design Engineering, Product Engineering and Manufacturing Engineering personnel to conduct, develop and document Process and Design FMEA’s, utilizing the APQP process. Assist the Supplier Quality Manager and Purchasing teams in supplier development activities and/or testing to validate components. Provide and maintain a state-of-the-art inspection lab to serve IMMI Purchasing, Engineering and manufacturing in the inspection and testing of incoming and outgoing material. Develop and improve the overall inspection and testing process for better effectiveness. Supervise and direct the activities of the Quality Assurance Technician team. Administer the IMMI Quality System within the Quality Assurance Lab to ensure compliance with ISO-9001 or appropriate standards and all customer expectations. Assist with IMMI QMS internal and external auditing activities. Ensure proper housekeeping in the Quality Assurance Lab. Assist in the development of new test fixtures, methods and equipment required by acting as liaison with internal and external engineering teams. Assist in writing summary reports that are worded appropriately, preventing the casting of doubt on IMMI products, development and testing efforts. Provide technical support to Reliability and Compliance, Engineering and Marketing by representing the Quality Assurance group as needed. Assist with customer visits as requested. Support and/or maintain a comprehensive corrective action program using problem solving tools and root cause analysis to identify and address product, process, or testing integrity or reliability issues. Ensure the confidentiality of sensitive information with internal or external customers. Insure and maintain data integrity of all testing results. All other duties as assigned by the Vice President of Quality Assurance. Up to 10% to customers, suppliers, and/or other IMMI plants when needed. The geographic areas for such travel include: IMMI plants located in Georgia, North Carolina, Illinois, and Kansas, and IMMI’s customers and suppliers located in Oklahoma, Texas, Wisconsin, Washington, and Ohio.

Requirements

Bachelor’s Degree in industrial engineering, mechanical engineering, electromechanical engineering, or related field.
2 years of experience with the test and validation of new product designs and conformance of production testing for seat belts, air bags, seats, steering wheels as it relates to FMVSS, ECE, or customer specific testing including development and maintenance of appropriate fixtures to hold part in test position appropriately and review and approval of test reports.
2 years of experience in managing production floor quality as it pertains to safety and quality fit, form, and function including fast response for quality issues.
2 years of experience in the corrective action process for internal or external (customer) concerns when raised by using the appropriate investigative tools and report to the appropriate representative (internal manger/VP or customer).
2 years of experience in Quality Management System and overseeing compliance to international standards, including but not limited to IATF, BAM, ISO, and VCA.
2 years of experience in the cross functional collaboration with Engineering and Quality in the Design Review process for development of new products. This includes application of past problem history and/or testing for part performance.
2 years of experience in execution of APQP (Advance Quality Planning) for the launch of new products and change point of existing product.
2 years of experience in the warranty and field return investigations including trend analysis, field return tracking, and corrective action report for such claims.
2 years of experience in the warranty and field activities for product performance.
Knowledge in FMVSS, ECE, and development testing of Seat Belts, Air Bags, Steering Wheels, and other safety products.

Responsibilities

Coordinate and manage all incoming inspection and testing activities.
Assist in developing and documenting Process and Design FMEA’s, utilizing the APQP process.
Assist in supplier development activities and/or testing to validate components.
Provide and maintain a state-of-the-art inspection lab.
Develop and improve the overall inspection and testing process.
Supervise and direct the activities of the Quality Assurance Technician team.
Administer the IMMI Quality System within the Quality Assurance Lab to ensure compliance with ISO-9001 or appropriate standards and all customer expectations.
Assist with IMMI QMS internal and external auditing activities.
Ensure proper housekeeping in the Quality Assurance Lab.
Assist in the development of new test fixtures, methods and equipment.
Assist in writing summary reports that are worded appropriately.
Provide technical support to Reliability and Compliance, Engineering and Marketing.
Assist with customer visits as requested.
Support and/or maintain a comprehensive corrective action program.
Ensure the confidentiality of sensitive information.
Insure and maintain data integrity of all testing results.
Travel up to 10% to customers, suppliers, and/or other IMMI plants when needed.
All other duties as assigned by the Vice President of Quality Assurance.