Global Process Owner, Workforce Optimization, Vice-President

State Street•Boston, MA

About The Position

The Global Process Owner (GPO) for Workforce Optimization is responsible for the end-to-end design, governance, and execution of State Street’s global workforce reduction process. This role partners closely with Global HR COEs, Employee Relations, Legal, Finance, Technology, and business leaders to ensure compliant, efficient, and consistent workforce optimization outcomes across regions.

Requirements

At least 12 years of progressive HR experience, with deep expertise in HR COEs, workforce optimization/reductions, process governance, and compliance.
Strong knowledge of global employment laws and workforce transition strategies.
Proven experience leading global process design, transformation, and operationalization.
Strong analytical capability with experience using metrics to drive decisions.
Strategic and enterprise mindset
Change and stakeholder management
Risk and compliance leadership
Data-driven decision making
Executive presence and influence
Global operating model experience

Nice To Haves

Experience in financial services or a highly regulated environment

Responsibilities

Own and govern the global workforce optimization process, ensuring standardization and compliance while addressing local regulatory requirements.
Define clear process frameworks, roles, governance models, and decision rights across stakeholders.
Drive continuous process improvement through data analysis, benchmarking, and performance metrics (SLAs/KPIs).
Partner with HR Technology teams to enable automation, tools, and reporting capabilities.
Serve as a strategic advisor to senior leaders on workforce reduction planning and execution.
Act as the primary HR partner to Finance on severance-related accounting and reporting.
Lead, coach, and develop a global workforce optimization team; manage service delivery and performance outcomes.

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks