Global Private Shopper - Full Time

Bloomingdale's•New York, NY

13d

About The Position

The Global Private Shopper is a highly engaged seller who is equipped to take care of Bloomingdale's most valuable clients beyond the four walls of a single store. This executive's number one priority is to maximize sales and build long-term, high value relationships. The Global Private Shopper is a fashion authority and skilled seller and serves as a key resource and leader for fashion and selling. Our Global Private Shoppers provide the highest level of service to clients, assisting them throughout the stores and our vendor network with all personal, home and gifting needs and desires. Luxury products are their specialty. In partnership with the Regional Director of Stores and Corporate Top Client Development teams, the Global Private Shopper builds community and personal relationships that drive good will and volume. They are the ultimate Bloomingdale's brand ambassador.

Requirements

3-5 years related experience
Excellent written and verbal communication skills
Ability to read, write, and interpret documents
Basic math skills such as addition, subtraction, multiplication, and division
Strong analytical and problem-solving skills
Must be able to work independently with minimal supervision
Able to react and adapt well to changing priorities
Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays
Regular, dependable attendance and punctuality is required
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs

Responsibilities

Provides clients with premium access to products and experiences. Utilizes network and tools to secure product for the customer
Provides holistic service across personal wardrobe, family wardrobe, home categories, beauty and gifts. Anticipates wishes and needs and proactively supports clients’ occasions and holidays
Travels to and with clients, reinforcing Bloomingdale’s as a connection to exclusive brands, pieces and experiences, procuring coveted product and making lasting memories with clients
Hosts fashion presentations and private events in and out of stores
Teaches clients how to edit, refine and style their wardrobes, both in the stores and through in-home appointments
Highly knowledgeable about alterations and fit; leverages the alterations service to ensure fit
Effectively manages time and productivity; utilizes available technology to maximize efficiency
Expert in the features of the Bloomingdale's app and teach clients how to use it; utilizes "wish list" with clients to share product likes
Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating "post-worthy" experiences
Proactively seeks out product knowledge, continuously building their knowledge of brands and resources
Builds a relationship based on trust with each client
Has strong ties to the community, particularly with charities; establishes Bloomingdale's as a strong supporter in the community that gives back while creating business opportunities
Acquires new high value clients through networking
Cultivates trusting relationships with brands and merchants to secure limited availability
By appointment only, builds client book through referrals