Global Order Fulfillment Manager

Austco • Irving, TX

3d

About The Position

The Global Order Fulfillment Manager is responsible for leading and optimizing the end-to-end order fulfillment and supply chain operations for Austco globally. This includes overseeing order management, central and regional inventory, purchasing, logistics, supplier relationships, and limited local production and RMA repair activities. The Manager leads a team of four direct reports and serves as the primary point of accountability for ensuring customer orders are fulfilled accurately, on time, and in line with Austco's quality and service standards. They work cross-functionally with Finance, Sales, Quality, R&D, and regional offices to align supply chain operations with business objectives.

Requirements

• Bachelor's degree in Supply Chain Management, Business, Operations, or a related field.
• 5+ years of progressive experience in order fulfillment, supply chain, or operations management.
• Demonstrated experience managing and developing a team of direct reports.
• Manufacturing background in an electronics or technology environment required; experience in healthcare or medical devices is a strong asset.
• Proficiency with ERP and MRP systems; hands-on experience with QuickBooks and Misys preferred.
• Advanced Microsoft Excel skills.
• Working knowledge of international logistics, customs, and import/export regulations.
• Strong analytical, organizational, and communication skills with the ability to present clearly to senior leadership.

Nice To Haves

• CSCP (Certified Supply Chain Professional) or equivalent certification.
• Experience working in a global, multi-regional business with distributed teams.
• Familiarity with ISO standards or quality management systems.

Responsibilities

• Team Leadership and Development
• Order Fulfillment Operations
• Inventory and Supply Chain Management
• Supplier and Contract Manufacturer Management
• Local Production and RMA Repairs
• Cross-Functional Collaboration
• Reporting and Continuous Improvement
• Compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees