Global Mobility Specialist

Roblox • San Mateo, CA

42d

About The Position

The Global Mobility Specialist will manage and support all aspects of the relocation programs ensuring a seamless, compliant, and high-quality experience during domestic and international transitions.

Requirements

• 5+ years of progressive experience in global mobility, relocation management, or employee mobility operations, including direct experience with international relocation components (household goods, housing, tax, and immigration).
• Education: Bachelor's degree in a relevant field (HR, Business Admin, etc.) or equivalent practical experience.
• Operational Expertise: Strong experience managing and overseeing a Relocation Management Company (RMC) and collaborating with mobility tax and immigration vendors.
• Core Skills: Highly organized, detail-oriented, and comfortable working with data and systems (case management platforms/tools) in a fast-paced, matrixed environment.
• Communication: Clear, empathetic communicator with proven experience influencing stakeholders and leading cross-functional initiatives.

Nice To Haves

• Certifications (Preferred): Global Mobility Specialist (GMS) and/or Certified Relocation Professional (CRP) from Worldwide ERC.
• Experience in a multinational, high-growth organization, particularly in regulated industries like capital markets or fintech.
• Proficiency in leveraging mobility platforms/tools and experience with automation or AI tools to enhance efficiency.

Responsibilities

• Own and manage day-to-day employee relocations (domestic and international) from initiation to completion, serving as the primary internal point of contact for employees, managers, and People partners.
• Provide clear, expert guidance on relocation policy, process, and expectations, balancing compliance with an empathetic, high-touch employee focus.
• Partner closely with the Relocation Management Company (RMC), immigration, and tax vendors to coordinate service delivery across all components (e.g., household goods, temporary housing, destination services, tax, and immigration).
• Monitor vendor service performance, costs, and timelines through regular case reviews to ensure accountability, high-quality service, and timely issue resolution
• Ensure strict compliance with immigration, tax, and social security regulations globally, coordinating closely with external vendors to manage data flow and accurate delivery of compliance obligations.
• Collaborate cross-functionally with Internally to ensure mobility cases align with business needs, policy frameworks, and compliance requirements.Process Improvement & Data:
• Identify and drive opportunities to streamline processes, enhance the employee experience, and strengthen vendor partnerships as the program scales globally.
• Track and manage relocation data, reporting, maintaining accuracy, timeliness, and visibility for stakeholders.
• Contribute to broader mobility initiatives, including vendor governance, policy optimization, and technology enablement (including automation and AI tools).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Number of Employees: 1,001-5,000 employees