Global Mobility Specialist - GSC - US

Sysco•Houston, TX

2d•Hybrid

About The Position

Our Global Support Center/ Corporate Office is located in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 Hybrid Role: In-office Monday, Tuesday, Wednesday. Work from home on Thursday and Friday. Job Summary: The Global Mobility Specialist provides assignment advisory and support to the Global Mobility Manager, associates, managers and HR business partners on all global mobility matters. The Specialist works with the Global Mobility Manager, and other internal parties and external vendors to provide support on assignment-related compliance issues (i.e., new location, country requirements, tax, legal or employment issues, etc.). Additionally, the Specialist manages the outsourced assignment services firm and recommends solutions for escalated issues or exception requests.

Requirements

Bachelor's degree in Business Admin or Equivalent Experience
0-3 years' experience working for a company with a global mindset
Detail Oriented
Outstanding customer service competency, including the appropriate use of flexibility, initiative, and discretion.
Ability to work coordinate/prioritize multiple activities while maintaining excellent customer service.
Proactive, self-motivated, critical problem solver able to work independently to achieve successful outcomes
Ability to stay organized and effectively handle a large caseload while providing an excellent customer experience
Possess a sense of urgency to meet assigned deadlines and communicate updates
Proactively stay informed and up to date on all mobility trends
Excellent relationship and presentation skills

Nice To Haves

Experience in domestic and/or international relocation, immigration and expatriate taxation is a plus.
Business and results oriented focus
Strong bias for customer service excellence
Experience working for a large company with a global footprint
Experience working internationally a plus
Familiarity with domestic and international assignment management, a plus
Familiarity with immigration (into the US and out of the US immigration)
Familiarity with internal systems such as Workday, Office, Teams, among others

Responsibilities

Assist with the coordination of a mobility portfolio of 250+ associates (i.e. pool of transferees (US Domestic and International), commuters, expatriates and frequent business travelers)
Assist with the administration and interpretation of Sysco's Global Mobility policies, processes and procedures
Prepare assignment cost projections
Provide support to manage outside vendor portfolios
Help to maintain trackers, request and prepare ad hoc reports and help to combine cost reports and invoicing procedures
Participate in continuous improvement initiatives
Build competency with compliance practices in Mobility, such as legislative, regulatory, industry standards, and other known relevant policies and guidelines, and collaborate/support Legal on immigration compliance issues
Create and maintain Standard Operating Procedures (SOPs) and processes for Mobility and Immigration matters.
Coordinate and support US immigration processes with law department counsel
Provide additional support to HRBPs to help coordinate effective onboarding/offboarding for all international hires and expatriates
Support/coordination of country-specific payroll actions in support of Sysco's international shadow payroll
Assist and support our associates in relocation transition with Sysco's RMC team
Global Mobility is the Single Point of Accountability for our US expatriates, to seek and research support for Aetna, Legal, Immigration, Payroll, etc.
Collaborate with and oversight to multiple vendors to ensure ongoing, quality support for associates (tax equalization program tracking; immigration tracking and support)
Provide prompt resolution of issues and proactive responses to associates and business partners
Assist with routine exception management
Assist with invoice management process, tracking and reporting
Creatively develop, coordinate or assist with a variety of Global Mobility initiatives, such as preparing Proformas, assignment letters, and liaise with transferees/new hires and other vendors