Global Mobility Associate (Temporary)
About The Position
The Global Mobility Associate is critical in supporting MSF USA’s global workforce strategy by delivering operational and compliance-based services related to immigration, visa sponsorship, and global mobility offerings. This position provides direct support to staff and internal stakeholders across MSF USA, helping to ensure that visa-related processes and global assignments are executed accurately, equitably, and in alignment with organizational policy, U.S. labor law, and broader MSF movement standards. This Associate will serve as a point of contact for visa queries, supporting both case-level actions and systemic process improvements. Collaborating with hiring managers, employees, legal partners, and P&C colleagues will help ensure compliance with federal regulations, enhance staff mobility experiences, and contribute to global coordination efforts across the MSF movement. This role requires a service-oriented mindset, strong organizational and analytical capabilities, and the ability to navigate complex immigration and employment matters with sensitivity and professionalism. The Global Mobility Associate reports to the Global Mobility Manager and works closely with colleagues across People Operations, People Experience, and international counterparts.
Requirements
- Understand and support multiple mobility scenarios across HQ staff, hosted staff, and international mobile staff, each with distinct sponsorship or visa-related implications.
- Identify legal or process risks, escalate them appropriately, and work collaboratively across HR, legal, and operational teams to implement sustainable solutions.
- Support the Global Mobility Manager in navigating a highly regulated, fast-changing U.S. immigration landscape, ensuring that MSF USA remains compliant while supporting talent needs.
- Operate with sensitivity and discretion in handling high-stakes, confidential employee information, and cross-border scenarios.
- Balance case-specific support with strategic process improvements, particularly in creating scalable templates, documentation, and manager-facing resources.
- Builds trust-based relationships and responds with empathy and accountability.
- Breaks down complex visa or mobility scenarios into manageable parts and responds with clarity.
- Understands and respects MSF’s international mobility policies, local labor law, and global equity implications.
- Delivers clear, timely communication to employees, legal partners, and stakeholders—both written and verbal.
- Sees ahead to future possibilities and translates them into breakthrough strategies.
- Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
- Holds self and others accountable to meet commitments.
- Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
- Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
- Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Handles conflict situations effectively, with a minimum of noise.
- Effectively builds formal and informal relationship networks inside and outside the organization.
- Paints a compelling picture of the vision and strategy that motivates others to action.
- Maintains confidentiality and demonstrates integrity in all matters related to immigration and global mobility.
- Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.
- Adjusts approach depending on urgency, audience, or legal constraints.
- Rebounds from setbacks and adversity when facing difficult situations.
- Prioritizes high-volume requests while keeping long-term service delivery goals on track.
- Interprets and applies understanding of key financial indicators to make better business decisions.
- Navigate HRIS systems (e.g., Greenhouse and SuccessFactors), case management tools, and government portals with ease.
- Tracks and reports on visa timelines, compliance status, and key metrics.
- Supports system updates, process enhancements, or audit preparedness initiatives.
- Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
- Applying knowledge of MSF-USA and industry to advance the organization’s goals.
Nice To Haves
- Working knowledge of U.S. visa types (e.g., H-1B, J-1, O-1, TN) and employment-based sponsorship processes a plus
Responsibilities
- Providing accurate, timely, and responsive support to staff and managers on immigration and global mobility inquiries.
- Maintaining immigration, policy and procedure compliance records and supporting audit readiness for visa-holding staff in coordination with internal systems and legal partners.
- Executing mobility-related communications, tools, and supporting process improvements for staff and managers.
- Supporting cross-entity coordination related to international mobile staff in alignment with MSF movement guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
