Global Lead of Emerging Commerce Platforms

Mondelēz International•East Islip, NY

About The Position

The Global Lead, Emerging Commerce Platforms will own Mondelēz’s strategy, pilots, and scale-up of new and evolving digital commerce channels, with Agentic Commerce as the primary focus. This role is designed for a highly curious, agile leader who thrives in ambiguity and is comfortable building new business models, operating structures, and playbooks from the ground up. The role sits at the intersection of strategy, technology, and commercial execution, partnering closely with global, regional, and local teams to define how Mondelēz shows up and wins in emerging commerce ecosystems. What you need to know about this position: Emerging Commerce Platforms Strategy (Primary Focus: Agentic Commerce) Own the global Emerging Commerce Platforms strategy, with a strong emphasis on Agentic Commerce (AI-driven shopping agents, LLM-powered discovery, and automated purchasing environments) Define Mondelēz’s role, visibility, and conversion strategy within AI-mediated shopping journeys Develop business cases, value models, and investment frameworks to quantify incremental growth and ROI Lead pilot design and execution in priority markets, translating learnings into scalable global playbooks Social Commerce & New Digital Channels Identify, assess, and prioritize emerging commerce platforms including Social Commerce and new marketplace models Build strategy and define test-and-learn roadmaps with clear hypotheses, KPIs, and scale criteria Partner with regional and market teams to activate and track pilots while maintaining global strategic coherence Operating Model & Capability Development Design new operating models for emerging platforms that sit outside traditional eCommerce structures Define global vs. market roles, workflows, governance, and decision rights Partner with Content, CX, Data & Analytics, Legal, and IT to ensure AI-ready content, structured data, and compliant activation Build internal capability frameworks, training, and playbooks to enable markets at scale Cross-Functional Leadership Act as a global connector across Digital Commerce, Marketing, IT, Data, RGM, and Legal Drive alignment across functions to enable execution of emerging platform strategies Support senior leadership with clear updates, insights, and recommendations Success Metrics Clear Emerging Commerce Platforms roadmap adopted by global and priority markets Successful Agentic Commerce pilots with measurable incremental value Scalable operating models deployed across regions Improved organizational readiness for AI-mediated commerce (content, data, measurement, governance)

Requirements

Stakeholder-facing roles
Growing revenue and market share
Delivering results and problem solving
Understanding Emerging Commerce Platforms, go-to market strategies, structure and business practices
Negotiating and influencing skills
Strategic thinker with the ability to move from vision to execution
High intellectual curiosity and comfort operating in fast-evolving, undefined spaces
Strong business writing skills (business cases, strategy decks, operating models)
Excellent project management and stakeholder influence capabilities
Data-driven mindset with comfort using metrics to guide decisions
Agile, adaptable, and energized by change
Comfortable challenging the status quo with intellectual honesty
Collaborative, pragmatic, and outcomes-oriented
Balances long-term vision with near-term delivery
5–10 years of experience in management consulting, digital commerce, strategy, or program/project management
Proven ability to build new business models or operating frameworks in ambiguous environments
Strong technical fluency (AI, platforms, data ecosystems), without requiring hands-on engineering
Experience working in global, matrixed organizations

Nice To Haves

Advanced degree or certification in project/program management
Master's degree in engineering or product (technical) management preferred
CPG, retail, marketplace, or platform experience preferred

Responsibilities

Execute the strategy Emerging Commerce Platforms
Ensure the delivery of business cases, value models, and investment frameworks
Optimize the use of resources in order to obtain more profitability in the operations.
Own the global Emerging Commerce Platforms strategy, with a strong emphasis on Agentic Commerce (AI-driven shopping agents, LLM-powered discovery, and automated purchasing environments)
Define Mondelēz’s role, visibility, and conversion strategy within AI-mediated shopping journeys
Develop business cases, value models, and investment frameworks to quantify incremental growth and ROI
Lead pilot design and execution in priority markets, translating learnings into scalable global playbooks
Identify, assess, and prioritize emerging commerce platforms including Social Commerce and new marketplace models
Build strategy and define test-and-learn roadmaps with clear hypotheses, KPIs, and scale criteria
Partner with regional and market teams to activate and track pilots while maintaining global strategic coherence
Design new operating models for emerging platforms that sit outside traditional eCommerce structures
Define global vs. market roles, workflows, governance, and decision rights
Partner with Content, CX, Data & Analytics, Legal, and IT to ensure AI-ready content, structured data, and compliant activation
Build internal capability frameworks, training, and playbooks to enable markets at scale
Act as a global connector across Digital Commerce, Marketing, IT, Data, RGM, and Legal
Drive alignment across functions to enable execution of emerging platform strategies
Support senior leadership with clear updates, insights, and recommendations