Global Investigations Manager, Enterprise Protection Program

Amazon • Seattle, WA

2d

About The Position

We are seeking an experienced security leader and manager to join our Global
Investigations team. This role will lead and manage a global team that
investigates, mitigates, and prevents internal security incidents across
Amazon's corporate facilities and AWS data centers. The ideal candidate will
drive innovation in security practices while managing a diverse team of security
professionals to protect Amazon's people, assets, and information.

This position may require occasional travel.
On-call availability for critical security incidents
Fast-paced environment requiring adaptability and quick decision-making is
required.

The day of a Manager III Leader in Amazon Security starts early, monitoring
overnight alerts and reviewing insider threat cases and workplace incidents. The
day involves leading team standups, coordinating complex investigations with
partner teams, managing crisis responses, and coaching investigators. They
balance immediate security threats with strategic initiatives like implementing
AI-driven threat detection, conducting stakeholder presentations, and developing
security protocols for new facilities. The role demands constant vigilance,
quick decision-making, and leadership through high-stakes situations while
keeping Amazon's people and assets protected.

Amazon Security values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

At Amazon, security is central to maintaining customer trust and delivering
delightful customer experiences. Our organization is responsible for creating
and maintaining a high bar for security across all of Amazon’s products and
services. We offer talented security professionals the chance to accelerate
their careers with opportunities to build experience in a wide variety of areas
including cloud, devices, retail, entertainment, healthcare, operations, and
physical stores.

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI
events and learning experiences inspire us to continue learning and to embrace
our uniqueness. Addressing the toughest security challenges requires that we
seek out and celebrate a diversity of ideas, perspectives, and voices.

We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, training, and
other career-advancing resources here to help you develop into a better-rounded
professional.

We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why flexible work hours and arrangements
are part of our culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve.

Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.

Requirements

• 3+ years of people management experience
• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
• Bachelor's degree in Criminology/Criminal Justice or a relevant field
• 7+ years of security-related professional, or 7+ years of law enforcement experience
• Understanding of insider threat programs
• Experience working with law enforcement and legal teams

Nice To Haves

• Experience overseeing security operations and working with security vendors/contractors
• Experience working in data centers or critical infrastructure
• Experience with common security monitoring, log analysis and forensic tools
• Experience driving security programs across large diverse organizations
• Knowledge of AI and emerging technologies in security operations

Responsibilities

• Lead and develop a team of security professionals responsible for responding to internal security threats.
• Manage a global team, fostering a culture of excellence and continuous improvement.
• Provide mentorship, performance management, and career development for team members
• Collaborate with partners and stakeholders to ensure consistent security operations across the organization.
• Oversee investigations into internal physical security incidents and other critical security matters.
• Manage response to escalated security incidents
• Coordinate external partners on complex investigations.
• Ensure timely resolution of security matters and incident response workflows.
• Develop and implement security protocols for both corporate facilities and AWS data centers.
• Drive innovation in security operations through AI and emerging technologies.
• Develop and deliver strategic plans that provide continuous improvement opportunities.
• Conduct risk assessments and provide recommendations for security improvements.
• Partner with stakeholders on sensitive investigations and compliance matters.
• Contribute to the expansion of security operations to cover new facilities and business areas.
• Manage security incident escalation procedures and ensure appropriate stakeholder communication.
• Develop metrics and reporting to track team performance and security trends.
• Ensure compliance with corporate security policies and regulatory requirements.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager