Global Intelligence Analyst (Sun-Wed, 2pm-12am CST) Remote

AlertMedia•Austin, TX

15h•Remote

About The Position

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off. AlertMedia is seeking a Global Intelligence Analyst (Sunday-Wednesday 2p-12a CST) to join our Global Intelligence team. This role will play a critical part in making sure our customers are provided with timely and accurate information when there is a critical event in their area. As a Global Intelligence Analyst, you will discern what information is important and relevant through the utilization of a variety of source tools then relay that information to our customers. This position requires laser-sharp focus, pristine attention-to-detail, clear and effective communication skills and the ability to reason. You must have the ability to make quick and thoughtful decisions with the understanding that the information you are sharing could be critical. As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! Who you are: You have previous job experience as a security or intelligence analyst, in the news media, or another role which required you to be mission-focused, analytical, highly organized and work within time constraints. You’re inspired to make a difference and understand the importance and responsibility of supporting valued customers during critical events. You have sound judgement with the ability to make difficult decisions under pressure. You’re an independent problem solver but also capable of working collaboratively in support of a larger team.

Requirements

2+ years of professional business experience, particularly in roles demanding analytical and problem-solving skills
Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations, establish priorities, and provide accurate information with urgency
General knowledge of current events
Understanding of existing social media platforms and ability to learn and utilize a variety of tools and systems
Capable of working independently on tasks while also thriving and collaborating as part of a larger team
A willing partner in giving and receiving feedback on product, process, and performance
As a key player in a 24/7 team, this role requires commitment to your agreed upon shift (Sunday-Wednesday 2p-12a CST) with ability/flexibility of hours as needed to support the business. This may include evenings, overnight, weekends, and holidays from time-to-time
This position is open to US based workers, except in these states: Alaska, Colorado, Louisiana, Montana, North Dakota, Oregon, Pennsylvania, Rhode Island, West Virginia, US territories only
This position is not eligible for visa sponsorship

Nice To Haves

Language skills are a plus

Responsibilities

Utilize source tools to identify and monitor incidents and potential threats globally
Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees
Communicate critical information effectively and with urgency and provide updated information as necessary
Ensure that all information is delivered with the highest level of accuracy and speed
Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge

Benefits

Competitive base salary + Company-wide bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
Amazing rewards and incentives – we love celebrating each other!
Commitment to community service with opportunities to give back
A Best Places to Work company 10 years in a row and numerous other awards
Ongoing career development opportunities with our Learning & Development team

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