Global Head of Solutions Engineering (Presales / Solutions Architecture)

Airwallex • San Francisco, CA

79d

About The Position

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Airwallex is seeking a visionary and strategic leader to become our Global Head of Solutions Engineering. This is a critical executive role responsible for leading our world-class technical presales organisation across APAC, China, EMEA, and the US.
You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.

Requirements

• You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams, with 3+ years in a senior leadership capacity.
• You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.
• You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.
• You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API-driven platform.
• You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.
• Bachelor's degree in a STEM discipline (Computer Science, Engineering, etc.)

Nice To Haves

• Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.

Responsibilities

• Lead, mentor, and scale our high-performing global Solutions Engineering (Presales) teams, fostering a culture of technical excellence, customer obsession, and collaboration.
• Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.
• Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.
• Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
• Implement scalable processes, playbooks, and best practices for the entire pre-sales lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
• Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees