Global Field Service Manager - DO/Emico, Flotation, DSG

FLSmidth • Salt Lake City, UT

1d

About The Position

FLS is seeking a highly skilled and professional Global Service Manager (Specialist) to lead global field services operations, including installation, pre-commissioning, commissioning, and startup of separation equipment such as thickeners, flotation cells, clarifiers, cyclones, and pumps. The Global Service Manager serves as FLS’s leader and is responsible for delivering high-quality technical service, maintaining strong customer relationships, and ensuring safe and efficient project execution. This position requires some international travel and the ability to work independently under demanding conditions.

Requirements

• Bachelor’s degree in engineering (Mechanical, Electrical, or related field); master’s degree or MBA preferred, or 10+ years in mining/mineral processing, with 5+ years in leadership
• Proven experience in project management, commissioning, and operations in gold processing/separation
• Strong understanding of mechanical, electrical, and instrumentation systems
• Familiarity with industry standards
• Experience with thickeners, flotation cells, clarifiers, cyclones, pumps, and other downstream equipment.
• Excellent leadership, communication, and problem-solving skills
• Ability to lead multicultural teams and manage stakeholders
• Strong analytical and decision-making abilities under pressure.
• Passport and ability to travel internationally (up to 40%)
• Strong understanding of safety protocols and industry regulations
• Strong mechanical background with hands-on experience in Installation & Commissioning (I&C) of industrial process equipment.
• Experience with thickeners, flotation cells, clarifiers, cyclones, pumps, reactors, or similar industrial equipment.
• Experience in commissioning or startup of industrial process systems.
• Background in mining, minerals processing, water treatment, or heavy industrial environments.
• English fluency required.
• Ability to meet all medical and physical fitness requirements necessary to obtain work authorization for highaltitude job sites.

Nice To Haves

• multilingual capabilities or experience working in multicultural settings.

Responsibilities

• Lead global field service operations for gold processing and separation equipment.
• Ensure safe, efficient installation, commissioning, and optimization of downstream equipment.
• Provide technical leadership and support to global teams and clients.
• Drive customer satisfaction, project execution, and operational excellence in gold processing and separation.
• Oversee project timelines, budgets, and resources, ensuring alignment with business objectives and customer expectations
• Foster strong relationships with clients, stakeholders, and cross-functional teams to drive growth and success
• Identify and implement process improvements, best practices, and training initiatives to enhance global field service capabilities.
• Provide estimation of execution, installation, and commissioning activities.
• Support operational startup, troubleshooting, and optimization of equipment performance.
• Ability to conduct, develop, and support inspections, testing, calibration, and verification of mechanical and control-related systems.
• Coordinate onsite project activities, schedules, and resources to ensure timely completion.
• Collaborate with engineering, manufacturing, and project management teams to resolve technical issues.
• Prepare accurate and professional documentation, including installation records, commissioning reports, and service summaries.
• Maintain compliance with all safety, quality, and regulatory standards.
• Represent FLS with professionalism and integrity in all customer interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager