Global Ecommerce Operations Manager

HARMAN International • Los Angeles, CA

5d • Remote

About The Position

As a highly skilled and experienced Global E-commerce Operations Manager, you will lead and optimize our global e-commerce operations. You will have a strong understanding of e-commerce platforms, logistics, and international market trends. You will be responsible for driving efficiency, ensuring operational excellence, and enhancing customer experience across our online platforms.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum of 8 years of experience with e-commerce platforms, logistics, and international market trends.
• Ability to identify and implement best practices that drive operational excellence, including leveraging industry knowledge, best-in-class technologies (e.g., Salesforce, Shopify, order management systems, CRMs), and delivering a best-in-class customer experience.

Nice To Haves

• Master’s and/or MBA degree
• 10+ years of experience in Business Management, Marketing, web design, digital design, and/or eCommerce.

Responsibilities

• Oversee end-to-end operations for our global e-commerce platforms, ensuring seamless execution and delivery of online sales initiatives.
• Develop and implement strategies to improve operational efficiency and drive growth.
• Assist the Sr. Director of E-commerce in analyzing marketplace expansion efforts and process coordination.
• Provide leadership by operating and managing three regional e-commerce organizations, ensuring smooth workflow.
• Manage daily business operations by facilitating collaboration among team leadership to elevate e-commerce experience industry standards.
• Assist the Sr. Director of Operations by leading marketplace expansion efforts and coordinating process coordination.

Benefits

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees