Global Commercial Education Manager

10x Genomics

3d•Remote

About The Position

The Global Commercial Education Manager facilitates and evaluates commercial training programs to improve sales and support commercial team performance and achieve business goals. They are responsible for facilitating training programs for new and existing commercial team members, including corporate commercial training programs, field-based product and business acumen training programs and online learning programs. They continually assess training needs, create instructional methods, and track the effectiveness of training initiatives. They also often collaborate with sales, marketing, NPT, R&D, and other key departments to align training with overall company objectives.

Requirements

Minimum bachelor’s degree
Minimum 8 Years of professional work experience
Minimum of 5 years of Technical field experience
Demonstrated track record of leadership experience
Experience coaching or training others
Highly effective written and verbal communication skills
Effective use of complete Google Workspace
Scientific technical acumen in genomics
Ability to travel up to 50%

Nice To Haves

Minimum of 5 years of Genomics experience
Product launch experience
Commercial Education and training experience
Experience developing and creating curriculum for commercial teams
Understanding of the Adult Principles of Learning
LMS Knowledge
High level of virtual and live facilitation skills
Knowledge of live, virtual, and online training tools

Responsibilities

Assessment of Needs: Analyze commercial performance data and identify areas where training can improve results.
Training Program Development: Assist with design and develop training programs tailored to specific commercial team needs and objectives.
Training Delivery: Facilitate training sessions (in-person, virtual, or online) and deliver training materials.
Performance Evaluation: Assess the effectiveness of training through performance metrics and feedback.
Onboarding: Develop and implement onboarding programs for new commercial hires.
Coaching and Mentoring: Provide coaching and mentoring to commercial teams to enhance their skills and performance.
Collaboration: Work with commercial leadership and other departments to ensure training aligns with business goals.
Material Development: Create and maintain training materials, documentation, and resources.
Staying Current: Keep abreast of industry trends and best practices in commercial training and development.