Global Agency Partnerships Lead

Canva • San Francisco, CA

17h • Hybrid

About The Position

Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, with a hub in San Francisco for US operations. We offer flexibility in how and where you work, trusting our Canvanauts to choose the balance that empowers them and their team to achieve their goals. The Global Agency Partnerships team sits within the GTM organization at Canva with a remit to scale Canva to Enterprises globally by partnering with a network of world-class agencies. These agencies drive awareness, refer new and growth opportunities and unlock fast and meaningful adoption maximum by delivering Canva-led services. We are at an exciting inflection point, having built a solid foundation with a growing network of trained, certified agency partners, early wins across onboarding, co-selling, and adoption, and pipeline generation. Now we are developing and operationalizing to deliver growth and dependable outcomes. The Global Agency Partnership Lead contributes to the overall strategy, execution, and success of the program, aligning to Canva’s top-line goals. You will act as the connective tissue between Canva, the Customer, and the Agency Partner - regionally and globally. You will set direction and get things done.

Requirements

• Background in SaaS, enterprise software, digital platforms, or agency ecosystems.
• Experience working with agencies, consultancies, or service partners in a commercial or strategic capacity.
• Strong understanding of Enterprise GTM: pipeline generation, sales cycles, onboarding, adoption, renewals, and expansion.
• Expertise working with service partners that support onboarding, implementation, or adoption programs.
• Commercial instincts paired with operational rigor — comfortable with CRM, reporting, account mapping, and metrics.
• Experience working across multiple regions or in global teams with regional execution models.
• Exceptional communication, reporting, and stakeholder management skills.

Nice To Haves

• Experience in design, content, martech, collaboration, or creative workflow ecosystems.
• Experience supporting Enterprise customers through agency- or partner-led service delivery models.

Responsibilities

• Contribute to the strategy, design and evolution of Canva's global agency program - including engagement models, partner tiers, playbooks, and performance frameworks - aligned to Canva’s broader go-to-market strategy.
• Take ownership of key agency programs, moving them from concept to active pilots with clear timelines, ownership, and measurable outcomes.
• Evaluate partners for strategic fit, service maturity, regional relevance, and ability to deliver Enterprise customer outcomes.
• Build, recruit, and develop a portfolio of agency partners aligned to Canva Enterprise priorities across training, design services, onboarding, implementation, adoption, and expansion that balances geographic reach, specialization, and commercial impact.
• Build and activate agency relationships that support enterprise revenue: partner-sourced awareness, qualified pipeline, deal support, and adoption services.
• Partner closely with North America Sales and Success teams and leaders to embed agency partners into key deal cycles for validation, credibility, and access to decision-makers.
• Collaborate with Customer Success to operationalize a clear partner matching motion for implementation and post-sale services - ensuring strong alignment and quality of engagements.
• Align with Partner Marketing to optimize partner activity to drive awareness of Canva Enterprise.
• Maintain strong discipline across partner engagement, referrals, account mapping, opportunity tracking, and reporting.

Benefits

• Equity packages — we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents and carers
• Annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup, and more
• Flexible leave options that empower you to be a force for good, take time to recharge, and support you personally

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed