Head of Agency Partnerships

ShipperHQ • Austin, TX

1d • Hybrid

About The Position

ShipperHQ is a bootstrapped market leader in e-commerce shipping technology, founded in 2008. They specialize in helping brands solve complex checkout and fulfillment challenges for thousands of merchants globally, ranging from high-growth DTC brands to enterprise retailers. Agency partnerships are a critical component of their go-to-market strategy, contributing approximately one-third of the company's revenue, with many relationships being long-standing. The company fosters a disciplined, performance-driven culture where accountability is paramount, and high-impact leaders are given significant ownership. The Head of Agency Partnerships is a senior, hands-on leadership role tasked with leading and scaling this vital revenue channel. The individual will be directly accountable for agency revenue, report to the C-suite, and be responsible for the channel's overall performance. Key aspects of the role include deepening relationships within the existing agency network, expanding ShipperHQ's presence across key ecosystems like Shopify and Salesforce Commerce Cloud, and leading a small partnerships team while actively engaging in strategic agency relationships and market-facing initiatives. This position is considered a distinct GTM pillar, not a support function, and is crucial for the continued growth and evolution of the agency channel.

Requirements

• 7+ years of experience in SaaS partnerships, channel sales, or alliances
• Deep experience within the e-commerce ecosystem, particularly Shopify and/or Salesforce Commerce Cloud
• Proven track record of driving measurable revenue through partner channels
• Experience building and executing GTM strategies for partnerships
• Strong executive communication and negotiation skills
• Comfortable leading a small team while remaining actively involved in strategic accounts
• Solid understanding of APIs, integrations, and technical solution selling
• Strong analytical and operational rigor; able to independently gather, structure, and interpret channel performance data using modern tools and automation
• Commercially driven, externally credible, and motivated by owning a material revenue channel within a disciplined, growth-focused organization

Nice To Haves

• Existing relationships within agency networks strongly preferred

Responsibilities

• Be accountable for agency channel revenue performance, balancing relationship cultivation with net-new partner expansion
• Own and execute the agency partnership strategy aligned to company revenue goals
• Own the agency revenue number and forecast channel performance
• Drive growth through indirect and channel sales motions
• Represent the agency channel in executive GTM and revenue planning discussions
• Deepen and expand relationships with high-impact, long-standing agency partners
• Recruit and activate new strategic agency partners, particularly within Shopify and SFCC ecosystems
• Drive partner-sourced and partner-influenced revenue growth through joint GTM initiatives
• Lead and mentor a small partnerships team while remaining hands-on in key relationships
• Negotiate and structure mutually beneficial partnership agreements
• Collaborate cross-functionally with Sales, Marketing, and Product to align partner initiatives with company strategy
• Represent ShipperHQ within the broader agency and platform ecosystems
• Strengthen executive-level relationships with top agency partners (within first 6 months)
• Increase partner engagement and joint pipeline activity (within first 6 months)
• Establish clear visibility and forecasting discipline for agency channel revenue (within first 6 months)
• Activate new strategic partners within Shopify and SFCC ecosystems (within first 6 months)
• Drive measurable growth in partner-sourced and partner-influenced revenue (within first 12 months)
• Expand ShipperHQ’s footprint and reputation within priority agency communities (within first 12 months)
• Build scalable partner enablement and co-marketing programs (within first 12 months)
• Elevate agency partnerships as a competitive advantage within our GTM strategy (within first 12 months)

Benefits

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees