Global Account Manager for Top Hyperscaler or Colocation (f/m/d)

Hitachi • Seattle, CA

4d • Onsite

About The Position

Join us at the forefront of the rapidly growing global data center industry. As a Global Account Manager for a Top Hyperscaler & Colocation customer, you will own the long-term strategy, performance, and relationship for one of our most important global accounts. You will lead a cross-functional global team, work closely with senior customer stakeholders, and position Hitachi Energy as a trusted business performance partner driving strategic growth, innovation, and long-term customer success.

Requirements

• 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
• Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
• A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
• Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
• Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
• Deep understanding of customer, market, and technology trends shaping the datacenter industry
• Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
• Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
• Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
• Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

Responsibilities

• Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem
• Lead annual planning and high‑impact business reviews to steer strategic priorities and long-term growth
• Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
• Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities
• Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
• Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions
• Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
• Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
• Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
• Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Benefits

• Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
• Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed