Global Account Manager, Aerospace & Defense

DSV Road Transport • Richmond, VA

38d • $70,000 - $90,000 • Remote

About The Position

The Global Account Manager, Aerospace & Defense will be responsible for managing and growing a portfolio of key global accounts in the Aerospace & Defense vertical. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers.

Requirements

• Bachelor's degree in business, logistics, or a related field is required
• Minimum of 7 years of experience in sales or account management in the transportation and logistics industry
• Experience managing global accounts and developing account strategies is required
• Fluency in English is required
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required

Nice To Haves

• Master's degree in business or a related field is preferred
• Prior experience leading and managing teams is preferred
• Experience working in a multinational corporation is preferred
• Proficiency in other languages is a plus
• Experience with CRM software (e.g. Salesforce) is preferred.

Responsibilities

• Develop and execute account strategies to achieve revenue and profitability targets
• Build and maintain strong relationships with key stakeholders at assigned global accounts
• Identify opportunities to expand services and increase revenue within assigned accounts
• Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
• Prepare and present business reviews and performance reports to clients and DSV management
• Lead and develop a team of account managers to achieve individual and team objectives
• Conduct regular account planning and review meetings with the team
• Ensure customer satisfaction through effective communication, responsiveness, and issue resolution

Benefits

• Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Number of Employees: 5,001-10,000 employees