GL Accountant

Intercom•San Francisco, CA

4d•$117,000 - $147,000•Hybrid

About The Position

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Reporting to the Accounting Manager, this position will have the highly impactful role of helping develop a world-class accounting organization. You will collaborate on various areas within the accounting function (month-end close, financial reporting, internal controls, etc.) and be able to work with the support of the Revenue, Finance, IT, and Legal teams. We are seeking a driven, open-minded, and technically strong individual who is passionate about accounting operations and driving process improvements. This role requires excellent communication skills, strong knowledge of accounting principles including US GAAP, and the ability to work with various cross-functional teams.

Requirements

2-3 years in public accounting and/or industry
Curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations
Meticulous attention to detail and organizational skills
Excellent technical, analytical, and communication skills, both written and verbal
Experience working in NetSuite and FloQast preferred
Highly proficient in Excel
Ability to perform tasks with a high degree of accuracy and timeliness
Strong analytical, research, and problem solving skills
Ability to work under pressure and meet deadlines in a fast-paced environment while maintaining accuracy

Nice To Haves

Bachelor’s degree in Accounting or Finance
CPA is a strong plus
2-3 years in public accounting and/or industry

Responsibilities

Assist in day-to-day accounting activities to ensure compliance with US GAAP, internal policies, and external audits.
Prepare various account reconciliations and summaries to support the general ledger balances
Post monthly journal entries for assigned accounts, including accruals, cloud computing, internal-use software, and intercompany transactions
Collaborate with various teams, including FP&A, Payroll, and Accounts Payable teams for proper recording of transactions
Participate in internal and external audits by preparing deliverables and responding to the auditors’ inquiries
Optimize and automate processes to improve efficiency and effectiveness of our monthly close process and of our internal and external reporting requirements
Provide insightful financial analysis to management, highlighting key trends and variances
Assist with ad hoc analysis, reporting, and other projects as needed