Gis Supervisor

County of Thurston•Olympia, WA

9d•Onsite

About The Position

Thurston County Information Technology is seeking a professional, motivated, and dependable candidate for the position of GIS Supervisor to join our team. This is an exciting opportunity for those with GIS supervisory experience seeking to lead a team of skilled GIS technicians, work in a great environment, and receive excellent benefits. Essential functions may include, but are not limited to, the following: Manages assigned operations to achieve goals within budgeted funds and available personnel; plans and organizes workloads and staff assignments, reviews progress, directs changes in priorities and schedules as needed to ensure work is performed in a timely and efficient manner. Participates in planning department training and employee development efforts. Recruits and recommends selection of staff, develops procedures and performance standards, provides training, monitors progress and evaluates employee performance. Works with manager and Human Resources to address employee and labor relations issues and concerns. Fosters efficient and amicable relationships with neighboring departments that utilize GIS aspects to ensure our customers are getting what they need in a timely manner. Works closely with leadership from departments like Public Works, Thurston County Sherrif, CPED and the Assessor’s office to align resources and service expectations. Prepares and justifies budget for assigned operations based on resource requirements, cost estimates, division objectives and departmental goals. Analyzes the cost/benefit of software updates and/or hardware changes and the impacts on other software and equipment, recommends appropriate action to ensure it is cost-effective, efficient and continued computer services. Prepares and presents information to management, IT steering committee, and/or other audiences. May develop or manage the development of IT training programs for County wide delivery. Resolves inquiries, problems, complaints, or emergencies affecting availability or quality of services. Responds to sensitive, technical, or complex inquiries or service complaints. Recommends and monitors standards for hardware and software. Recommend future directions or new projects. Manages assigned areas for system security, access, including internal and external access, and recovery standards and procedures. Plans and coordinates installation of hardware, software, and data communication updates, changes and enhancements. Provides technical advice to Information Technology staff and other departments on systems, software, hardware, and data communication. Interfaces with third party technical support personnel and support vendors. Researches and remains current with information technology and trends. To view the full job classification, click here: IT GIS Supervisor

Requirements

Bachelor's degree in computer science, management information, business administration, GIS or related field and five years of progressive responsibility with at least two years of the five in a supervisory capacity.
Additional experience may substitute for up to two years of education.
Depending upon area of assignment, experience must include a demonstrated knowledge in one or more of the following to successfully perform the essential job functions of the position: Thorough knowledge of personal computer hardware, operating systems, office automation software, printers, plotters, etc. Thorough knowledge of networks, servers, communication devices, system/network security and telecommunication systems. Thorough knowledge of programming languages, database products, and integration techniques on multiple computing platforms. Thorough knowledge of GIS software, hardware, data standards, concepts, programming, geoprocessing functions and techniques.
Current Washington State Driver's License or have requested and obtained an appropriate accommodation.
Employment is contingent upon passing a security background investigation.

Nice To Haves

Ability to communicate effectively both orally and in writing with all levels within the organization.
Ability to organize and prioritize work and maximize the utilization of computer resources.
Ability to establish and maintain effective working relationships.
Ability to train, organize, coach, facilitate groups and evaluate the work performance of staff.
Ability to manage large, complex information service projects from inception through completion.
Ability to participate as a member of a self-directed work team and utilize the resources of other team members.

Responsibilities

Manages assigned operations to achieve goals within budgeted funds and available personnel; plans and organizes workloads and staff assignments, reviews progress, directs changes in priorities and schedules as needed to ensure work is performed in a timely and efficient manner.
Participates in planning department training and employee development efforts.
Recruits and recommends selection of staff, develops procedures and performance standards, provides training, monitors progress and evaluates employee performance.
Works with manager and Human Resources to address employee and labor relations issues and concerns.
Fosters efficient and amicable relationships with neighboring departments that utilize GIS aspects to ensure our customers are getting what they need in a timely manner.
Works closely with leadership from departments like Public Works, Thurston County Sherrif, CPED and the Assessor’s office to align resources and service expectations.
Prepares and justifies budget for assigned operations based on resource requirements, cost estimates, division objectives and departmental goals.
Analyzes the cost/benefit of software updates and/or hardware changes and the impacts on other software and equipment, recommends appropriate action to ensure it is cost-effective, efficient and continued computer services.
Prepares and presents information to management, IT steering committee, and/or other audiences.
May develop or manage the development of IT training programs for County wide delivery.
Resolves inquiries, problems, complaints, or emergencies affecting availability or quality of services.
Responds to sensitive, technical, or complex inquiries or service complaints.
Recommends and monitors standards for hardware and software.
Recommend future directions or new projects.
Manages assigned areas for system security, access, including internal and external access, and recovery standards and procedures.
Plans and coordinates installation of hardware, software, and data communication updates, changes and enhancements.
Provides technical advice to Information Technology staff and other departments on systems, software, hardware, and data communication.
Interfaces with third party technical support personnel and support vendors.
Researches and remains current with information technology and trends.