Gift Team Lead
About The Position
The Gift/Merchandise Team Leader delivers assertive leadership to promote a Clean, Friendly, and In-Stock experience to every customer. The Gift/Merchandise Team Lead should have ability to manage store personnel, protect quality, and promote customer service. Gift/Merchandise Team Leaders typically work late afternoon and evening shifts including most weekends and holidays. The essential job functions include, but are not limited to: Employee must be able to perform essential functions of the job with or without reasonable accommodation
Requirements
- Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)
Nice To Haves
- High school diploma or equivalent preferred
- Retail or management experience preferred
Responsibilities
- Illustrate competent knowledge of various Point Of Sale and transaction devices
- Reconcile multiple shift reports
- Resolve customer issues in a friendly and professional manner
- Assign and inspect elements listed on shift duty list
- Communicate professionally with the Store General Manager and employees
- Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
- Assure safety rules and regulations are implemented and followed
- Ability to work on the store’s busiest days
- Ability to work a rotating schedule that alternates between day and night
- Maintain Regular and prompt attendance
- Effectively and efficiently complete tasks
- Interact professionally with team members
- Ability to work in a fast paced, high pressure environment
- Prolonged walking or standing for 8-12 continuous hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
