Edgefield Gift Shop Staff

McMenamins • Troutdale, OR

10h

About The Position

McMenamins Edgefield is Hiring Gift Shop Staff! McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds. Description of the Position: This Gift Shop Staff’s primary duty is to provide excellent customer service in the gift shop and to maintain a pleasant atmosphere for our customers while they shop. Duties include but are not limited to greeting customers, assisting them with any questions, suggesting merchandise, making coffee and espresso drinks, operating the cash register, accurate cash handling, cleaning, stocking, processing freight, opening and closing duties as they are assigned. Gift Shop employees may also be asked to work outside in merchandise tents, complete physical inventory, and set up merchandise presentations in the store. Gift Shop employees will be trained on all McMenamin products including wine, liquor, beer and coffee and should be able to make recommendations and suggestions to customers shopping with us. Since the gift shop is located close to the front desk, which is the central point of the property, the position requires keeping abreast of all events on property and being prepared to answer customer questions as needed. This position requires mental agility and the ability to effectively multi-task in an occasionally fast paced and deadline-oriented environment. Gift Shop Staff must also have the ability to work well independently and as a member of a team.

Requirements

• Obtain and maintain a current food handlers card and OLCC card
• 21+ years of age

Nice To Haves

• Previous related experience is preferred
• Flexible schedule including days, evenings, weekends, and holidays preferred
• Enjoy working in a busy customer service-oriented environment

Responsibilities

• Provide excellent customer service in the gift shop
• Maintain a pleasant atmosphere for customers
• Greet customers
• Assist customers with questions
• Suggest merchandise
• Make coffee and espresso drinks
• Operate the cash register
• Accurate cash handling
• Cleaning
• Stocking
• Processing freight
• Opening and closing duties as assigned
• Work outside in merchandise tents
• Complete physical inventory
• Set up merchandise presentations
• Learn about and recommend McMenamin products
• Keep abreast of all events on property
• Answer customer questions

Benefits

• Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
• Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees