Gift Shop Representative

Owensboro Health • Owensboro, KY

1d • Onsite

About The Position

Serves the customers of the Gift Shop by training staff, purchasing, processing sales, displaying products, and responding to customer feedback.

Requirements

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• No experience required
• High school diploma, General Equivalency Diploma (GED) or higher preferred
• No licensure/certification/registration required

Responsibilities

• Responsible for opening and/or closing the gift shop.
• Designs and produces fresh floral arrangements.
• Maintains floral inventory and supplies according to demand.
• Schedules and assists with floral and gift deliveries.
• Answers telephone and completes sales from phone orders.
• Designs and implements displays, operating related equipment, and keeping the gift shop neat and clean.
• Greets customers and promotes sales by demonstrating merchandise and products to customers.
• Seeks innovative approaches to dealing with customers.
• Receives payment by cash, check, credit or debit card.
• Issues receipts, change, credits, or refunds.
• Balances cash register and prepares money bag for the following business day.
• Monitors and maintains stock levels.
• Identifies, removes, and disposes of defective or expired items.
• Monitors store activities and secures gift shop assets including cash, checks, and merchandise.
• Monitors, stocks labels, and transports merchandise and supplies within the organization.
• Receives, resolves, and/or refers complaints to appropriate persons.
• Trains and works with volunteers working in the gift shop.
• Develops and publishes evacuation route and determines and documents locations of potentially dangerous materials and chemicals.
• Keeps records of spending and income for monthly reports.
• Understands process of payroll deduction, badge swipe, and credit card machine.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED