Gift Shop Manager - Potawatomi Inn

State of Indiana•Angola, IN

33d•$18•Onsite

About The Position

Responsible for the purchasing, receiving, storage, and display of merchandise in the gift shop. Must be able to build business through product selections, consistent quality and presentation. Accountable for cost controls of sales. Must be able to hire, train, and motivate competent staff. Must be able to communicate effectively with other Departmental Managers and subordinates.

Requirements

Graduate of a college or university, or equivalent work experience
Minimum of 2 years' experience in a similar roll in a high-volume retail outlet
Above average interpersonal skills
Strong planning and organizational abilities
Must be able to lift in excess of 30 pounds while twisting and walking
Able to work for extended periods of time standing/moving

Responsibilities

Ordering high quality products that relate to our mission, as needed, through approved vendors to maintain an adequate par level for forecasted business.
Implement and maintain proper receiving and storage procedures.
Able to build product displays that maximize product sales while telling a story.
Responsible for implementing procedures to maintain proper cleanliness and sanitation.
Maintains product cost and labor cost at agreed upon levels.
Assist customers and guests in selection and purchase of items from the gift shop for 100% guest satisfaction.
Adhere to established cash control policies.
Check in orders and confirm amounts according to the packing slips.
Always maintain a clean and orderly gift shop by rearranging stock as necessary.
Maintain a positive attitude when around guests and co-workers.
Coordinate the bi-annual inventory of gift shop.
Perform month spot inventories of certain product categories.
Knowledgeable about the hotel, park and surrounding area.
Respond to guest inquiries in a professional and timely manner.
Utilize training guides to ensure high standards and efficiency.
Recruit, select, hire, train, and develop competent personnel.
Develop strategy to meet sales objectives.
Interact with other hotel personnel to meet objectives of the gift shop department.
Attends weekly/monthly staff meetings.
Pursue new revenue opportunities.
Organize data to determine trends and opportunities for improvement.
Involvement in national, regional, and local associations.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
9 paid holidays/special event days
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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