Gift Shop Manager
About The Position
The Gift Shop Manager supports the Endangered Wolf Center through management of all facets of Gift Shop operations for on-site, virtual, and temporary or other off-site sale sites. Did you know every Mexican wolf in the wild today can trace its roots back to the Endangered Wolf Center (EWC)? Founded in 1971 by Marlin and Carol Perkins, the EWC continues to lead the pack with pioneering science, pup fostering, reintroduction, and inspiring educational programs aimed to preserve and protect Mexican Wolves, American Red Wolves, and other wild canid species.
Requirements
- High school diploma or equivalent
- 3-5 years related experience; leadership experience a plus
- Must hold or be able to possess a valid driver's license within 3 months of hire
- Successful completion of a background check is required prior to employment
Nice To Haves
- Bachelor's degree or higher preferred; education preferences may be substituted by an equivalent combination of education, training, and experience
- Animal facility and/or nonprofit experience preferred
- AZA-accredited institution experience a plus
- Capable of holding certification in First Aid and CPR
Responsibilities
- Support the Endangered Wolf Center's organizational culture, promoting transparency and collaboration throughout the organization.
- Attract, hire, retain, and develop a diverse and talented staff, both paid and volunteer, to support Gift Shop operations.
- Collaborate with the leadership team to create and implement a strategic retail plan.
- Lead efforts to leverage our gift shop as part of our mission reach.
- Lead effective and efficient gift shop operations, including processing customer transactions (on-site and on-line), selecting and ordering merchandise, and inventory control.
- Lead departmental planning efforts in strategy and operational decision-making with a focus on process improvement and implementation.
- Develop, maintain, and strengthen effective and fruitful relationships with Gift Shop partners, including vendors and EWC volunteers.
- Represent the organization in a manner that strengthens the brand and communicates the Endangered Wolf Center's purpose, mission, and vision.
Benefits
- medical, dental, and vision insurance
- 401(k) contribution match
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
11-50 employees
