Weekend Gift Shop Clerk

Quad Cities MetroLink • Moline, IL

3d

About The Position

MetroLINK's Gift Shop Clerk provides information, assistance and service to customers at MetroLINK's transfer terminal, Centre Station in downtown Moline. This position will work weekends (Saturday and Sunday), approximately 15 hours per week. Essential Duties: Sells tickets, passes and other retail items for purchase found in MetroLINK's Metro Stop. Answers inquiries in regards to MetroLINK's transportation services, routes, schedules, stop locations, trip planning, fares and other general customer service inquiries. Operates computer terminal and other standard office equipment required to communicate and assist passengers and disburse tickets/passes. Restocks merchandise, food products, condiments and utensils; cleans work areas. Assists in accounting for inventory as assigned. Counts, records, and processes cash for deposit. Demonstrates courteous, cooperative behavior when interacting with the general public and staff.

Requirements

• High School Diploma or Equivalent
• One year of customer service experience
• Excellent customer service
• Cash register/Cash handing skills
• Knowledge of Microsoft Office

Responsibilities

• Sells tickets, passes and other retail items
• Answers inquiries in regards to MetroLINK's transportation services, routes, schedules, stop locations, trip planning, fares and other general customer service inquiries.
• Operates computer terminal and other standard office equipment required to communicate and assist passengers and disburse tickets/passes.
• Restocks merchandise, food products, condiments and utensils; cleans work areas.
• Assists in accounting for inventory as assigned.
• Counts, records, and processes cash for deposit.
• Demonstrates courteous, cooperative behavior when interacting with the general public and staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED