Gift Shop Attendant

HEI Hotels & Resorts • New Orleans, LA

84d • $16 - $16

About The Position

Maintain a clean and attractive shop for guests, while offering superior customer service. Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. Ensure all assigned inventory counts are accurate. Protect assets against losses and shoplifting. Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures. Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast-moving items to maximize sales and guest satisfaction. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Requirements

• Mathematic proficiency required to handle cash.
• Requires knowledge of computer equipment or other technical devices.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Promote sales by using suggestive selling techniques.
• Ensure that the shop is kept clean and displays are attractively merchandised.
• Ensure all assigned inventory counts are accurate.
• Protect assets against losses and shoplifting.
• Handle all cash transactions accurately.
• Follow proper procedures for credit card and room charge transactions.
• Obtain proper identification and department information for all associate discounts.
• Adhere to the hotel cash handling policies.
• Practice proper register operation procedures.
• Assist in the training of new staff.
• Maintain constant communication with gift shop manager/supervisor.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.

What This Job Offers

• Number of Employees: 1,001-5,000 employees