Gift Shop Attendant - Maryland
About The Position
Why We Need Your Talents: The Gift Shop Attendant is responsible for supporting the efficient and guest‑focused operation of the retail shop by ensuring merchandise is well‑maintained, transactions are processed accurately, and service standards are consistently upheld. This role plays a critical part in creating a positive shopping experience by maintaining a clean, organized, and welcoming environment while assisting guests with courtesy and professionalism. Your attention to detail, product knowledge, and commitment to high‑quality service directly contribute to revenue performance and reinforce the exceptional guest experience expected at Live! Casino & Hotel.
Requirements
- A high school diploma or GED equivalent.
- At least One (1) – Two (2) years’ experience in a high-volume retail store with use if electronic cash register and variety in inventory.
- Ability to stand for long periods of time without sitting or leaning.
- Ability to use hands and fingers to handle and feel; use hands and arms to reach, legs and feet to balance, stoop, kneel or crouch
- Ability to regularly lift and/or move up to 20 lbs and infrequently lift and/or move up to 40 lbs
- Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.
Nice To Haves
- Retail customer service training would be a plus
Responsibilities
- Responsible for maintaining a friendly, courteous atmosphere in the Gift Shop at all times and assisting all guests whenever necessary
- Ringing up sales and giving correct change
- Responsible for keeping the Gift Shop clean and orderly
- Assisting in month-end inventory
- Ensure the safety and security of guest and others visiting the gift shop
- Other duties as assigned.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
