Genesee Brew House Gift Shop Associate

Fifco USARochester, NY
50d$16Onsite

About The Position

As a Gift Shop Team Member , you'll assist the Brew House Manager with providing a great experience to our visitors, as well as communicate ideas and suggestions for improvements. The retail team member will participate in retail functions including, but not limited to: Great customer service Meeting sales goals Inventory Cash and Accounting Merchandising Store Maintenance

Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • 6-24 months of comparable retail experience including cash handling, math skills, and store maintenance
  • Ability to operate and use computers and cash register
  • Must have exceptional communication (written and verbal) skills
  • Ability to multitask and organize
  • Must be able to stand for long periods of time (up to 8 hours)
  • Ability to move about between work spaces freely including all brewery, retail, and office areas
  • Ability to operate POS system
  • Must be able to reach to grab merchandise, sit, climb or balance, stoop, kneel, crouch, and crawl

Responsibilities

  • Responsible for the FIFCO USA experience in the retail store which encompasses sights, sounds, smells, and education in all areas of responsibilities
  • Become an expert in FIFCO USA culture and history
  • Obtains and maintains knowledge of FIFCO USA beer styles, brewing, and packaging processes, and is able to communicate to patrons through tours, tastings, and each visitor contact
  • Assist with seasonal sales and marketing plans including but not limited to: promotions, advertising, and events to meet mission and sales growth objectives
  • Meets visitor and sales targets through active participation and attendance of events and promotions
  • Responsible for receipt and inspection of purchased merchandise
  • Responsible for setting up and maintaining seasonal displays, in-store promotions, and store decoration
  • Provides great customer service, greets and assists customers, responds to customer inquiries and concerns, and provides a great FIFCO USA retail experience
  • Trains for and tracks sales to ensure that customers receive great service and great quality merchandise
  • Presents ideas and improvement recommendations to the Manager and Assistant Manager
  • Responsible for opening, closing, maintenance, and merchandising processes to keep the retail store in great shape
  • Follows established safety, health, and security procedures while communicating concerns to Manager or Assistant Manager
  • Assist with records of purchases, sales, and requisitions as requested
  • Performs other related duties and assignments as required/assigned
  • Responsible for cleaning duties such as sweeping, mopping, dusting, and disinfecting
  • Actively exhibit a commitment to support a diverse and inclusive work environment

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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