Gift Shop Associate - Seasonal - Las Vegas Blvd. Resort

Wyndham Hotels & Resorts

10d•Onsite

About The Position

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. A Gift Shop Associate will be responsible for all item sales, stocking and presentation of products and collection of payment at the gift shop while maintaining a professional appearance and cordial attitude toward all guests and staff members of the resort. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.

Requirements

Excellent communication and cash handling skills.
Ability to read and comprehend routine instructions, short correspondence and memos.
Ability to give high priority to customer service.
Ability to solve problems with minimal guidance.
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
Ability to multi-task and work in a fast paced environment.
Must be people oriented and able to work independently or with others as needed.
Must be able to easily and frequently change from one activity to another while operating a cash register.

Responsibilities

Assist customers with purchase selections and process sales transactions.
Collect payment from guests.
Receive and stock merchandise.
Create and maintains attractive store displays.
Keep food outlet neat and clean throughout the shift.
Receive and stock merchandise.
Clean food and beverage stations leaving the area ready for the start of the next shift.
Assist in conducting store inventories.
Maintain positive customer and associate relationships.
Provide excellent customer service to guests in a resort gift shop environment.
Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
Make appropriate service recovery recommendations.
Promote team work and quality service through daily communications and coordination with other departments.
Ensure compliance with Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program