Gift Processing Specialist I

Georgia State University•Atlanta, GA

10h

About The Position

Georgia State University Advancement works to further Georgia State’s status as a national leader in student success, research and innovation, and cultural impact. By connecting with alumni, engaging donors, and increasing philanthropic support for students and scholars, we’re helping to transform lives and build our global community. The University Advancement Division furthers the university and its mission through several departments, including Development, Corporate & Foundation Relations, Alumni Relations, and the Georgia State University Foundation. Georgia State University Foundation, Inc. At the Georgia State University Foundation, we approach our work with passion to be excellent, to positively impact the University’s donors on all levels, and to find innovative ways to ensure that we uphold the mission of the University. The foundation is registered to solicit charitable contributions with appropriate state governing authorities. By Supporting GSU’s mission through these contributions, the Foundation works with the rest of the University Advancement to identify, cultivate, solicit, and steward donors. These are exciting times at the University Advancement. We are growing, and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to identify, cultivate, and steward donors. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do but because it makes us a stronger team. University Advancement is seeking (1) Gifts Processing Specialist I to join the already incredible team taking Georgia State University to the next level of excellence! The Gifts & Records Department processes over 24,000 gifts and related transactions each year. As the primary data entry point for tax-deductible contributions to the Georgia State University Foundation, the Gift Processing Specialist I plays a critical role in ensuring the accuracy and integrity of donor records. Responsibilities include processing a wide range of charitable donations, generating official gift receipts, managing the walk-in service desk, and maintaining proper documentation. The specialist also updates essential donor information—such as names, addresses, employment details, phone numbers, email addresses, and other biographical data—to support effective stewardship and engagement.

Requirements

High school diploma or GED and two years of administrative experience; or a combination of education and related experience.

Nice To Haves

Experience with databases and data entry
Proficiency in spreadsheet and word processing software
Strong attention to detail
Dependable, punctual, and collaborative team members

Responsibilities

Processes a variety of routine contributions, including checks, matching gifts, grants, simple wire transfers, online donations, annual pledges, payroll deductions, and recurring gifts.
Handles gift and pledge payments for the Alumni Association, ensuring proper coding and acknowledgment.
Generates daily gift receipts and ensures timely delivery to donors.
When required, processes more complex transactions like in-kind gifts, stock gifts, complex wires, planned gifts.
Supports Athletic Association gift processing, including pledges, payments, and recurring contributions, as needed.
Manually charges credit card gifts when required, adhering to secure payment protocols.
Creates new constituent and organization records in the database with precision and attention to detail.
Updates biographical and contact information for constituents as well as new information for organizations to maintain accurate and current records.
Assists with database clean-up projects related to constituent and gift records.
Processes online biographical updates
Collects, sorts, and distributes incoming mail on a routine basis.
Prepares checks received via mail for timely and accurate processing.
Scans and archives all gift-related documentation to ensure secure and organized recordkeeping.
Maintains manual filing systems for pledge documentation and backup materials.
Maintains a professional and welcoming reception area, serving as the first point of contact for visitors and callers

Benefits

Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with cross-campus and external partners
Professional development opportunity and mentorship
A rapidly growing center within an academic setting

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