Gift Processing Associate

Presbyterian Church USA•Louisville, KY

2d•Onsite

About The Position

The national offices of the Presbyterian Church (U.S.A.), A Corporation (“A Corp”) “PC(USA)”, based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God’s love extends to all people. This community comprises the staff of national entities: the Interim Unified Agency, the Presbyterian Publishing Corporation, Presbyterian Women, Investment and Loan Program, and the Administrative Services Group. Basic Commitment: This position calls for a commitment to the mission of the Presbyterian Church (U.S.A.) as noted in its theological confessions, the Book of Order, and the actions of the General Assembly. Position Purpose: Process gifts allocated to the Unified Agency; provide administrative support and other funds development related duties.

Nice To Haves

Familiarity with Microsoft 365 Suite
Good customer service skills
Detail-oriented
Ability to work on multiple projects at the same time

Responsibilities

Process all web-generated gifts on a daily basis.
Process manual credit card payments for donations and/or special event registrations on a daily basis.
Process gifts from receiving sites, including payments received through: PNC Lockbox 643751 Payer Express Wire Batches Transfer Batches
Backup for processing Lockbox 00 gifts when batches are extremely heavy or staff is out of the office.
Backup person for creating all transfer batches.
Backup person for monthly payroll batches.
Administrative tasks including mail merge projects and other duties related to congregational and mid-council acknowledgements. Duties will be on a daily, weekly, and monthly basis.
Work closely with Team Leader for Gift Processing, act as back-up for processing gift acknowledgment letters to all individuals.
Work closely with Team Leader for Gift Processing to process year-end acknowledgements and receipts for recurring, payroll, and consolidated donors.
Communicate via telephone and email with colleagues, congregations, mid councils, and donors regarding donor remittances, refunds, and errors.
Enter news articles and other publications onto the media tab on the appropriate constituent records in the Raisers Edge database.
Update/maintenance of constituent records with detailed accuracy in the Raisers Edge database system.
Distribute constituent/gift information to various program areas with daily, weekly, or monthly processes.
Act as backup staff for other departmental duties, including, but not limited to, download of lockbox deposits, gift processing, data entry, etc.
Provide customer service to individuals, congregations, and mid councils requesting giving information as directed.
Other duties as assigned.