Gift Processing Associate

JDC•New York, NY

1d•$50,000 - $60,000•Hybrid

About The Position

The Gift Processing & Analytics department has an exciting opportunity for a skilled development and nonprofit professional who thrives in a fast-paced gift-processing environment. The Gift Processing Associate is an integral part of the Gift Processing & Analytics team, working most closely with the gift processing team. As a Gift Processing Associate, you will work on all aspects of gift processing, including cash, online, direct-mail, and pledge gifts. You will handle the acknowledgment letters process, ensure the integrity and accuracy of all donor constituent data, and will be involved with data updates and processing gifts in our CRM, Raiser’s Edge NXT; maintain database entry standards and work closely with the finance team to ensure all gifts are processed correctly in Raiser’s Edge. Attention to detail and accuracy, team-player approach, and the ability to work on one’s own are essential to success in this role. The job requires working under tight deadlines, and flexibility to work overtime hours during the year-end busy season. Thinking about applying? Frequently cited statistics show that historical biases in hiring lead to fewer applications from underrepresented groups due to a false perception that they must meet 100% of the qualifications. We encourage you to break that statistic and apply if you meet a majority of the requirements. We look forward to your application.

Requirements

Prior experience in a fundraising department and with a fundraising database (e.g., Raiser’s Edge NXT or similar) at an associate-level
Prior experience working remotely with a CRM and working closely with a remote team
Basic knowledge of the needs of a large nonprofit’s Development operations
Strong computer skills, including expertise with Microsoft Office Suite
Excellent verbal and written communication skills
Strong reading comprehension skills, including the ability to comprehend complex scenarios through email threads
Excellent detail orientation, organization, and multi-tasking skills required, with high standards of accuracy
Excellent troubleshooting and research skills
Ability to think proactively, problem-solve, and prioritize in a high-volume, deadline-driven environment
Ability to remain calm and collected when under pressure and meet deadlines
Ability to work both on one’s own and in a team environment

Nice To Haves

Global nonprofit experience a plus
Passion for humanitarian work and/or global Jewish service is strongly preferred

Responsibilities

Responsibility for relevant data in the Raiser’s Edge database, including but not limited to: Creation of constituent records, utilizing all modules within Raiser’s Edge NXT while processing gifts
Update donor records in Raiser’s Edge NXT with relationships, notes, attributes, demographic information and more
Identify duplicate records and adjust gifts as needed
Edit and enter gifts in a batch while reviewing the backups and determine correct programming information, work with the Accounting Department for review of financial information and departmental approvals
Upload documents to donor records in Raiser’s Edge
Troubleshoot gift entry issues, field internal inquiries regarding donors and gifts
Process Direct Mail gifts using ImportOmatic, liaise with direct mail processors on gifts processed offsite
Process Online gifts, creating individual batches from Raiser’s Edge NXT using ImportOmatic; edit and validate batches
Process all checks, wires, stocks, and foreign currency gifts in a batch through gift edit and entry
Enter pledges in a batch, process for Finance approval
Handle the acknowledgment letters process, including letter merge, review non-automated letters and tribute cards, run acknowledgement reports on a biweekly basis, manage acknowledgement inquiries, print letters and tribute cards, and prepare them for mailing
Process grant agreements for signature through all stakeholders
Other duties as may be assigned from time to time

Benefits

100% paid medical and dental insurance for employee coverage
Paid time off, including 15 vacation days, 15 sick days, 3 personal days, 10 national holidays, and up to 14 Jewish holidays depending on the Jewish calendar for any given year
12 weeks of paid parental leave for full-time staff who have worked with JDC for at least 1 year
403(b) with JDC contributions of 6.5% of salary
Flexible Spending Accounts (FSA), commuter benefits, and life insurance
Learning & Development: Ongoing opportunities for professional development through workshops and trainings with our internal L&D program
Food Perks: Bagel Thursdays and beverages/snacks in the office for on-site and hybrid employees

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