Gift Manager
About The Position
Our Gift/Merchandise Management is the reason it's impossible to go a day without seeing someone in a Buc-ee's T-Shirt! Gift/Merchandise Managers lead a team in the warehouse and on the sales floor and are responsible for taking our quality gift products from the vendor to our creative displays. The Gift/Merchandise Manager provides exemplary customer satisfaction by maintaining a clean, friendly, and in stock experience for every customer. The essential job functions include, but are not limited to: Administer ongoing training to Merchandise staff in order for them to practice the principles of: Building a High-Performance Team Delivering Customer Satisfaction Managing Product Offerings Achieving Financial Goals Manage retail product mix, merchandising, and replenishment Enforce Company policies and procedures Train, Recognize and Motivate staff Consistently execute the Company's visual presentation Effectively schedule and assign employees' tasks and follow up on work results Interact professionally and build positive working relationships with store team and District Managers to share business insight and best practices Administer labor budgets for the department Manage store inventory levels Illustrate competent use of various Point Of Sale and transaction devices for receiving and checking in of goods, processing of associated paperwork and handling of any product issues with GM suppliers Identify and resolve immediate customer and store needs without supervision Ensure stores' Merchandise departments are ready for audits as needed Perform other duties as required and/or assigned Employee must be able to perform essential functions of the job with or without reasonable accommodation
Requirements
- Bachelor's degree or equivalent combinations of experience and education in lieu of degree
- Proficient skill level with Microsoft Office Software
- Strong Mathematics skills
Nice To Haves
- Minimum of 5 years of relevant and extensive retail management experience preferred
Responsibilities
- Administer ongoing training to Merchandise staff in order for them to practice the principles of: Building a High-Performance Team, Delivering Customer Satisfaction, Managing Product Offerings, Achieving Financial Goals
- Manage retail product mix, merchandising, and replenishment
- Enforce Company policies and procedures
- Train, Recognize and Motivate staff
- Consistently execute the Company's visual presentation
- Effectively schedule and assign employees' tasks and follow up on work results
- Interact professionally and build positive working relationships with store team and District Managers to share business insight and best practices
- Administer labor budgets for the department
- Manage store inventory levels
- Illustrate competent use of various Point Of Sale and transaction devices for receiving and checking in of goods, processing of associated paperwork and handling of any product issues with GM suppliers
- Identify and resolve immediate customer and store needs without supervision
- Ensure stores' Merchandise departments are ready for audits as needed
- Perform other duties as required and/or assigned
Benefits
- Joining our team puts you on a path where opportunity for advancement is available.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
Number of Employees
1,001-5,000 employees
