Gift Card Program Manager

Fanatics

114d • $81,700 - $120,000

About The Position

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. The Gift Card Program Manager will lead the majority of the gift card business which includes multiple 1st party websites, 3rd party vendors, B2B partners and in-venue locations.

Requirements

• Bachelor's degree, preferably in Business or Marketing
• 5+ years of gift card program management; multi brand program experience is a must
• Excellent communication and collaboration skills, with the ability to align cross-functional teams
• Demonstrated leadership ability, with experience delivering results in a fast-paced, dynamic environment
• Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive clarity in complex situations
• High proficiency in Microsoft Office (primarily Excel, Word, and PowerPoint)

Nice To Haves

• Keeping up with professional and collegiate sports is a plus

Responsibilities

• Own the full gift card lifecycle from conception to execution
• Monitor and analyze gift card metrics for strategic decision making
• Create sales reports and deliver metrics to internal stakeholders
• Develop marketing calendar and launch strategy to maximize all key timeframes
• Track and allocate gift card inventory to maintain sufficient on hand quantities
• Oversee card production for all program channels
• Manage vendor relationships and facilitate weekly calls
• Identify growth opportunities and make updates for program improvement

Benefits

• Wide range of health, financial, legal, and development assistance
• Wellness programs with fitness and weight management partners
• Paid maternity and paternity leave
• Infertility treatment
• Flexible time off
• Competitive 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees