Geospatial Technical Specialist

SparkFun Electronics•Niwot, CO

2d•$70,000 - $75,000

About The Position

SparkPNT, a subsidiary of SparkFun Electronics, is dedicated to advancing Positioning, Navigation, and Timing (PNT) technology. Since developing our first high-precision surveyor in 2020, SparkPNT has been on a mission to make cutting-edge PNT solutions accessible for precision applications. Our product line includes a range of surveying devices, reference stations, and timing solutions designed to deliver centimeter-level accuracy. We're searching for a Geospatial Technical Specialist to join our team. If you have an entrepreneurial spirit and like the idea of rolling up your sleeves, learning new skills, and tackling a wide variety of challenges, this role may be a match for you. You'llwork closely with our founder, not only supporting customers and solving technical problems, but also helping shape new products and business processes. In this startup environment, you'll wear many hats—engineering, customer support, documentation, and product development—all while having a direct impact on our growth and success. SparkPNT's Next Geospatial Technical Specialist This position will provide technical support from pre-sale technical discussions through post-sale implementation and troubleshooting. This role will also contribute to documentation, product feedback, subscriptions, and operational processes as the business grows. If you enjoy solving complex positioning challenges and helping customers succeed with geospatial technology, this role offers the opportunity to have a direct impact on a rapidly expanding field.

Requirements

Background in geospatial engineering, geomatics, robotics, or related technical field
Experience working with GNSS, RTK, or positioning technologies
Familiarity with geospatial tools such as: GIS platforms Mapping tools Correction services GNSS configuration software
Strong troubleshooting and analytical skills
Ability to communicate complex technical topics clearly
Comfort working directly with customers and developers
Is technically curious and hands-on
Enjoys solving real-world positioning problems
Is comfortable wearing many hats in a startup environment
Has an entrepreneurial mindset
Takes ownership and helps build processes as the company grows

Nice To Haves

experience with GIS data collecting software as listed here

Responsibilities

Technical Customer Support (primary role)
Provide pre-sales technical guidance to customers evaluating SparkPNT solutions
Support customers during integration, configuration, and deployment
Troubleshoot GNSS, RTK, and correction service issues
Assist customers with hardware setup, firmware updates, and system tuning
Help translate customer needs into technical solutions
Help customers and developers understand how to deploy SparkPNT solutions effectively
Develop and improve troubleshooting resources and tutorials
Develop use cases/case studies for various product applications
Provide feedback from real-world deployments to product and engineering teams
Help prioritize product improvements based on customer needs
Participate in testing new hardware and firmware
Assist with field testing and performance validation
Support product development, production, and testing as needed
Assist with subscription and service support as SparkPNT expands correction services
Help refine support workflows, onboarding processes, and customer success systems
Contribute to a collaborative startup culture where team members take on multiple roles as needed

Benefits

Competitive salary (salary range for this position is $70,000-75,000 per year)
Medical/dental/vision plan
Matching 401(k)
Flexible Paid Time Off Policy
A casual dress code for you
Dogs - yes, we bring dogs to work
Full gym with climbing wall. If that’s not your style we offer a monthly gym stipend
We have a great employee discount and opportunities to create and share content with the SparkPNT community
Paid Parental Leave
Paid time to volunteer
EcoPass (public transportation pass)
Summer BBQs, work parties, and more!