Generator Technician

National Power, LLC • Bristol, TN

36d • Remote

About The Position

National Power is accepting applications to fill a Generator Service Technician opening in our Bristol, TN market. Under the general direction of and reporting to the Broadband Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment.

Requirements

• HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
• Must have an excellent driving record and have a valid driver’s license.
• Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s).
• Must be able to pass a Department of Transportation physical examination.
• Criminal background check and pre-employment drug screen are required.

Nice To Haves

• Current Generac Power Systems certification preferred
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred

Responsibilities

• Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw.
• Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well.
• Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems.
• Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc.
• Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements.
• Assist other technicians with large multi-person jobs, or troubleshooting complicated issues.
• Account for time spent on jobs and travel.
• Ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.
• Manage difficult or emotional customer situations.
• Respond promptly to customer needs.
• Solicit customer feedback to improve service.
• Respond to requests for service and assistance.
• Meet commitments.
• Good problem-solving during emergency situations or situations with limited resources.
• Demonstrate accuracy and thoroughness.
• Look for ways to improve and promote quality.
• Apply feedback to improve performance.
• Monitor own work to ensure quality and safety.

Benefits

• Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
• Up to 9 paid company holidays
• Paid sick time
• Company-paid Life Insurance ($75,000)
• Company-paid Short-term and Long-term Disability Insurance
• Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
• 401(k) retirement savings plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees